PhysiotherapyAl Sufouh

Zone 20 EMS - Media City

4.7(152)
CLOSED_TEMPORARILY
DubaiMed rating 66.6 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

Zone 20 EMS - Media City appears to offer effective EMS-based training with several reviewers praising professional, motivating coaches and measurable fitness results. Evidence is limited (no website content provided) and one recent 1-star review raises concerns about booking responsiveness and payment handling.

Best For

Patients or clients seeking EMS-focused, coach-led fitness/rehab sessions with hands-on, personalized training.

Pros

  • Multiple reviewers praise knowledgeable, motivating coaches who delivered noticeable fitness results
  • Clients report personalized programs and nutrition/food plans from coaches
  • Consistently high Google rating (4.7/152) suggests generally positive overall reputation

Considerations

  • At least one recent complaint about lack of responsiveness and issues scheduling after paying upfront
  • No website content or published credentials available in the provided evidence

Detected Specialties

Electro Muscle Stimulation (EMS) training
Physiotherapy-related/rehabilitation sessions (inferred)
Personal fitness coaching
Nutrition and diet planning alongside training

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience75
Clinical Quality65
Facilities & Cleanliness50
Access & Convenience45
Value & Transparency40
Trust & Credentials45

Strong reviewer reports of effective, professional coaches and good outcomes raise patient experience and clinical signals, but absence of website/credentials, limited facility information, and a serious complaint about booking/payment responsiveness pull the overall assessment down.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Doctors & Specialists

Maya
Physiotherapist
Mona Ghasemzadeh
EMS specialist
Coach
Khaja
Physiotherapist
Coach

Photos

Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City
Photo of Zone 20 EMS - Media City

Recent Google Reviews

rosy gomes
6 months ago
1.0

Dear EMS Team, I am writing to formally raise a concern regarding the services for which I made full payment. For the past two months, I have been continuously trying to contact the zone coach to schedule an appointment. Unfortunately, there has been no response to WhatsApp messages, and calls are not being answered. At present, it also appears that the services are not operational. At the time of enrollment, I was strongly advised to pay the full lump sum amount upfront in order to join immediately. Based on this assurance, I proceeded with the payment in good faith. However, despite repeated follow-ups, I have been unable to access any services. Since the services are not being provided and there has been no communication or support from your team, I kindly request a full refund of the amount paid. Please treat this matter as urgent and confirm the refund process and timeline at the earliest. I look forward to your prompt response

Алена Черкес
2 years ago
5.0

Today I had my second EMS session with Maya and I’m absolutely love it! Such a good feeling after session. Maya is really professional, kind of exercises she gave me was effective and enjoyable to do. I definitely recommend and will come again and again

MRM Master
a year ago
5.0

I’ve had an incredible experience training with Mona at Zone 20 EMS! She is an outstanding coach—knowledgeable, motivating, and truly passionate about helping her clients achieve their goals. From the very first session, she made me feel comfortable and pushed me to do my best while ensuring I maintained proper form and technique. Her energy is contagious, and she always keeps workouts challenging yet enjoyable. Thanks to her guidance, I’ve seen amazing progress in both my strength and overall fitness. If you’re looking for a dedicated EMS coach who genuinely cares about your success, I highly recommend Mona!

Noor Dridi
a year ago
5.0

I can’t thank Coach Khaja enough for his professionalism and dedication. The changes I’ve seen and felt in my body are proof of his amazing guidance. He’s always there to answer my questions, and he even created detailed food plans for me. Khaja consistently goes above and beyond my expectations, staying late after his work schedule just to accommodate my busy life. I’m incredibly grateful to have such a committed and skilled coach. Thank you, Khaja, for being truly exceptional ✨🙏🤍

TSA Global Group
a year ago
5.0

Outstanding Training Experience with Coach Mona Ghasemzadeh – A True Expert in Fitness and EMS specialist @ the Hilton in AL Habtoor City by Zone 20 EMS Our CEO - Mr George had the pleasure of training under Mona Ghasemzadeh, and he can confidently say it was one of the most effective and transformative fitness experiences he has ever had. Mona is not only a highly skilled professional fitness expert but also a true specialist in the Electro Muscle Stimulation (EMS) method. Her depth of knowledge, personalized approach, and unwavering dedication to her clients set her apart in the fitness industry. From the very first session, Mona took the time to understand his individual goals, fitness level, and any limitations he had. She designed a training program that was both challenging and motivating, incorporating EMS technology in a way that maximized results while maintaining safety and comfort. Her ability to explain the science behind EMS and its benefits made me feel confident and informed throughout the process. What truly makes Mona exceptional is her attention to detail, her positive energy, and her commitment to helping clients achieve real, measurable results. Each session was efficient, focused, and tailored specifically to my progress. He noticed improvements in muscle tone, strength, and overall endurance much faster than with traditional workouts. If you're looking for a fitness expert who truly understands how to combine modern technology with proven training techniques, We wholeheartedly recommend Mona Ghasemzadeh. Her professionalism, passion, and expertise make her a standout in the world of health and fitness.