Beauty & Aestheticsبرج خليفة

Yasna Beauty Salon

4.3(270)
DubaiMed rating 59.4 out of 100, Weak tier
Weak Score

DubaiMed AI Analysis

Yasna Beauty Salon has a mix of strong positive reviews praising friendly staff and skilled technicians, but recent complaints raise serious hygiene and billing concerns. There is no website or published credentials available in the evidence provided, so information is limited and mixed.

Best For

Clients seeking regular nail and hair services in Downtown Dubai who value friendly staff, but those prioritizing strict cleanliness and transparent billing should be cautious.

Pros

  • Multiple reviewers praise warm, welcoming staff and good hospitality.
  • Several customers report high-quality nail and hair results (named staff: Halima, Trina, Seiser).

Considerations

  • Recent reviews report visible cockroaches and poor cleanliness during appointments.
  • Complaints of damaged nails and unclear/possibly incorrect extra charges for services.
  • No website or published credentials found in the provided evidence.

Detected Specialties

Manicure & gel/French nails
Pedicure
Haircut, color & styling
Spa/massage and general beauty treatments

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience55
Clinical Quality55
Facilities & Cleanliness40
Access & Convenience50
Value & Transparency40
Trust & Credentials30

The place earns fairly mixed marks because reviewers note skilled, welcoming staff and good outcomes, but recent serious hygiene complaints and billing disputes, plus no available credentials or website, pull the score down.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Recent Google Reviews

Anastasia
a month ago
1.0

I rarely leave negative reviews, but this experience was disappointing enough that I feel other clients should know what to expect. The first thing that shocked me was the hygiene. Throughout my appointment there were multiple cockroaches visible on the floor. Not one, but several at a time, including larger ones. For a beauty salon, this immediately raised concerns about cleanliness and sanitation. Unfortunately, the manicure itself was no better. Throughout the service I repeatedly had to point out dust, hairs, uneven application, bumps, flooded cuticles, and other imperfections before the polish was cured. Instead of relaxing, I felt like I had to monitor every nail and ask for corrections constantly. The final shape was uneven, and even my thumbnails ended up noticeably different sizes. Several nails have visible streaks, gaps in coverage, and polish flooding the edges. The overall setup was also surprising. There was no proper manicure table. The manicure was performed using a stained cushion placed on the armrest of a chair, which did not feel professional or comfortable. The salon’s color samples looked old, dusty, and poorly maintained, which did not inspire confidence in the quality of the products or service. What disappointed me most was the response when I shared my feedback ( at the reception and to the owner personally as she seemed so) I politely explained that I was unhappy with the result and would not be returning. I was not looking for compensation — I simply wanted to give honest feedback directly to the salon instead of leaving a public review. Rather than receiving an apology or any acknowledgment of the issues, I was told that “women can be very picky when it comes to beauty”. The impression I was left with was that I was being treated as an overly demanding client rather than someone pointing out legitimate concerns. To make matters worse, the final bill did not seem to add up. The prices listed for my services (mani/pedi gel + removal) totaled AED 425+ VAT , yet I was charged AED 493 despite having no nail art or additional treatments. I cannot say whether this was an error, but no explanation was provided. I will now need to visit another salon and pay again to have this manicure corrected before my trip. I have had manicures in many countries, including Europe and Asia, and unfortunately this was the poorest salon experience I have personally had. I am attaching photos so everyone can judge the quality for themselves.

Maria Magdalena Iurescu
a month ago
1.0

If I could give 0 stars, I’d give it. I am very disappointed with the pricing and quality of the services this “beauty salon” is offering. I was charged AED 357 for a French gelish manicure, but the results do not justify the cost.I asked for a French manicure from the start, but was told mid-service that they were out of the base coat. While an alternative was found, my nails were over-filed and damaged. Worse, I was charged AED 140 just for removal, which is incorrect because I had standard gelish, not hard gel as per their price list explanation. They told me that will give me back AED 100 the next day, which didn’t happen. If they are going to charge premium prices, the service needs to match but that’s not the case here.

Fatema Draco
7 months ago
5.0

THE BEST SALON IN DOWNTOWN! There is no other salon here close by that comes near to their hospitality. I come every two weeks for Halima for my nails she's the best I always get french or french chrome it lasts so long!

Merve Şahinoğlu
a year ago
5.0

Yasna Beauty is amazing! They’re super professional and really care about making you feel your best. Trina always welcome very warmly and she do best pedicure .The treatments are high-quality, and the whole experience feels so luxurious. Definitely worth checking out!

anita s
2 months ago
5.0

Hanin, Seiser & Fatima thank yo so much! From start to finish, they were warm, welcoming & reassuring. Seiser was extremely masterful- knew exactly what colour, cut & style suited me! Love my new hair! Shall be back again! Highly recommend ❤️