ClinicUmm Hurair Second

The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai

4.6(142)
DHA-licensed — listed in the official DHA Sheryan registry as The Psychiatry and Therapy Centre FZ-LLCVerify on DHA Sheryan
DubaiMed rating 71.3 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

The Psychiatry & Therapy Centre in Healthcare City advertises a wide range of psychiatric and psychological services and the website shows programs, workshops and a team page. Patient evidence is mixed: there is at least one strong positive therapy outcome reported, but multiple recent reviews complain of poor responsiveness, missed calls and inconsistent billing or service details.

Best For

Patients seeking a clinic offering a range of evidence-based therapies who are prepared to confirm administrative details in advance.

Pros

  • Offers a broad set of specialties and therapies (psychiatry, clinical psychology, EMDR, CBT, family therapy) as listed on the website.
  • At least one patient review describes substantial, lasting improvement under therapy.
  • Website indicates additional resources such as workshops, webinars, a reduced-fee program and a patient guide.

Considerations

  • Multiple reviews report unresponsive helpdesk, missed appointments/calls and poor communication.
  • At least one review cites inconsistent pricing/discount handling (EMDR billing confusion) and lack of clarity.

Detected Specialties

Psychiatry
Clinical Psychology / Psychotherapy
EMDR Therapy
Cognitive Behavioural Therapy (CBT)
Family and Marital/Systemic Therapy

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed · website read
Patient Experience55
Clinical Quality60
Facilities & Cleanliness50
Access & Convenience35
Value & Transparency45
Trust & Credentials60

Website shows a comprehensive set of mental-health services and at least one strong positive patient outcome, but multiple recent reviews document significant operational problems (no-shows, poor helpdesk communication, billing confusion). Those operational issues reduce the patient experience and access scores despite reasonable indications of clinical capability.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Doctors & Specialists

Photos

Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai
Photo of The Psychiatry and Therapy Centre Healthcare City Dubai | Psychiatrists Dubai | Psychologist in Dubai

Recent Google Reviews

faten nassar
2 months ago
5.0

Working with Ulrika bladh has made a significant difference in my life. When I started therapy, I was going through a very difficult period and felt completely stuck, Over time, through her support and guidance, I’ve been able to rebuild a sense of stability, understand myself better, and approach life in a very different way. What stands out most is how she helps you make sense of your thoughts and emotions, and gives you the tools to navigate challenging moments instead of feeling overwhelmed by them. The progress doesn’t happen overnight, but it is real and lasting. Today, I feel more grounded, more in control, and able to face situations that once felt impossible. I’ve regained motivation, reconnected with life, and started planning for the future again. I’m truly grateful for her professionalism, patience, and the safe space she creates. I would highly recommend her to anyone going through a difficult time or looking to better understand themselves The center has a really welcoming and professional atmosphere. The reception team in particular stands out they are always kind, helpful, and respectful.

Angelika Barjasz
2 months ago
2.0

Unprofessional and inconsistent service. My experience with this clinic was disappointing from the very first interaction. I was initially quoted a price, then offered a “discounted” rate, only to later be told that the discount did not apply to EMDR therapy — despite my request being clearly specified from the start. This lack of clarity and consistency wasted my time. Customer service was unable to answer basic questions with accuracy. I was told there were several specialists available, yet only one name was provided — and that practitioner did not even specialise in the therapy I was seeking. I also asked how the clinic matches clients to appropriate therapists based on their needs and conditions, and no clear answer was given. When it comes to therapy, this is fundamental — it should not be a random allocation. The pricing is also difficult to justify. Sessions are close to AED 1,000, yet there is no flexibility or package offering, even when I clearly expressed interest in committing to multiple sessions. Overall, the process felt disorganised, unclear, and not client-focused. I would recommend improving transparency, communication, and how clients are matched with appropriate specialists.

Jawa
a month ago
1.0

The help desk is very unhelpful. I’m trying to book an appointment but I have some questions about the clinic procedures. But they actively ignore questions and they reply with 1 worded answers. They also never call u back. I don’t even want to go here anymore.

Hammad Qureshi
4 months ago
1.0

Not sure about their other services but with my unfortunate and very questionable experience of couples therapy after 14+ sessions lead to wasted time, money and a problem arose that actually did not exist. Sadly they disappeared after my questions and escalations too. For other couples seeking counseling, I sincerely ask to avoid. Had so much hope and trust but very disappointed with them.

Dina T.
8 months ago
1.0

Complete timewasters! They scheduled a call with their psychiatrist and I actually went home early and did not have lunch in order to take the call. Why? Because I respect people's time. Nobody called, and I Whatsapped them asking, they never even replied. There are many centres out there and we don't need your services. It's a shame you don't respect people's time.