Supercare Pharmacy - Marsa
DubaiMed AI Analysis
Supercare Pharmacy - Marsa is a community pharmacy in Dubai with generally positive customer reviews praising helpful staff, product range (especially skincare and supplements) and affordable prices, but there is at least one report of poor billing/insurance communication. Website evidence shows a national chain presence and an MOH approval number, but there is limited clinical or facility detail in the available evidence.
Patients seeking over-the-counter meds, supplements, and skincare with helpful in-store pharmacist advice.
Pros
- •Multiple reviews praise helpful, informative staff and pharmacists (product recommendations and clear explanations).
- •Wide product range noted (skincare, multivitamins, supplements) and mentions of affordable prices and promotions.
- •Website indicates a well-established chain with pan-UAE presence and an MOH approval number (PR83101).
Considerations
- •At least one reviewer reports misleading/unprofessional billing and refund communication regarding insurance.
- •No specific evidence about premises, equipment, hours, or staff qualifications beyond general chain claims.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMostly positive customer reports about helpful staff, product range and affordability plus an MOH approval presence raised the score, but a documented billing/refund complaint and scarce information on facilities and formal clinical credentials limited higher ratings.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Very unprofessional service. I paid upfront and was told I would receive a refund if insurance approved. After days of sending reports and finally getting approval, I’m now told no refund is possible. This was never explained at the beginning. Extremely frustrating and misleading communication.
Recently visited the store and I super loved it! All the skincare brands I am looking for is there, and plus thank you to Ms. Karla who assisted me and recommending the products that are suitable for my skin. Very informative. I will come back soon 💗
I purchased recently multivitamins for myself and pharmacist explained well the benefits and how i will take it. Very helpful and professional.
Affordable prices and good products
Very helpful staffs and good promotions.