Supercare Pharmacy
DubaiMed AI Analysis
Supercare Pharmacy in Dubai Festival City shows mostly positive patient feedback for helpful staff, clear explanations, and quick WhatsApp support, and its website lists MOH approval and a long-standing UAE presence. Evidence is limited and mixed—there is one detailed negative review alleging poor pharmacist advice and stock-handling—so judgments are cautious.
Patients seeking a well-stocked retail pharmacy for OTC meds, supplements, mother/baby items and quick WhatsApp assistance.
Pros
- •Multiple recent reviews praise professional, helpful staff and clear explanations of recommendations.
- •Reported 24/7 or quick WhatsApp responsiveness and product availability (including beauty/brands) with occasional discounts.
- •Website indicates MOH approval (PR83101) and a pan‑UAE, long-established pharmacy brand presence.
Considerations
- •At least one review alleges poor pharmacist advice, long waits, and questionable stock handling, indicating inconsistent service.
- •Website and reviews give little detail on specific clinician qualifications, in-store facilities, or formal clinical services.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMostly positive patient reports about staff helpfulness, product availability and quick responsiveness, plus MOH approval, lift the score; however inconsistent reports about pharmacist advice, limited evidence about clinical qualifications and facility details keep the rating moderate.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Thanks Alex for your professionalism and excellent recommendations. Everything was clearly explained to us and made the whole experience smooth.
The staffs were all very helpful. I had a good experienced coming to this pharmacy and definitely will always comes first to SUPERCARE because of how they helped me.
Definitely recommend dr abbas he is very knowledgeable in all,he helped me a lot with my requirements….
Waw this place deserves so much love. Quick support on WhatsApp at any time of the day or night. They had the product I wanted. Got unexpected very good discount. They have Kbeauty, Sol de Janeiro etc. Keep it up!!
This pharmacy experience was so bad. It is not what you would expect from a proper pharmacy—no advice offered, and after waiting 20 minutes, they told me the medication was out of stock, even though they must have known that from the start. But they later admitted they had a box but were keeping it for themselves. This kind of behavior is unacceptable in a pharmacy setting. It felt more like a beauty shop than a professional pharmacy. I would not recommend this place—there's no proper pharmacist advice or service.