Supercare Pharmacy - Althanya
DubaiMed AI Analysis
Supercare Pharmacy - Althanya is a neighborhood pharmacy with a mixed but generally positive reputation for friendly, helpful staff and a wide range of products. Evidence is limited to a handful of online reviews and the chain's website; reviews note both good service and complaints about pricing/returns.
Local patients needing a neighborhood pharmacy for OTC meds, supplements and everyday health/personal-care items.
Pros
- •Several reviews describe staff as friendly, knowledgeable and helpful.
- •Wide product range including supplements, personal care, mother & baby and home healthcare products (website and reviews).
- •Part of a long-established UAE chain with a listed MOH approval number on the website.
Considerations
- •Multiple complaints about aggressive upselling and high markups on supplements.
- •Reported strict/unenforced return policy and at least one case of refused promotional offer.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMixed but generally friendly patient interactions and a credible chain-level credential raised its score, while documented issues with upselling, pricing and returns lowered value/transparency; limited evidence about facilities and clinical outcomes kept conservative ratings elsewhere.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Useful neighborhood pharmacy, they have almost everything you would need. The staff are nice and helpful. They always have some products on sale which is nice.
Staff are friendly, but are keenly profit-minded. They really pushed me to buy their supplements, which cover a whole wall on the right as you walk in. The probiotic supplement I was recommended was 400 (!!) Dirham for thirty (30!!) capsules. That's a ~50% markup from what you can find online. After 10 days, I determined I didn't really need the supplement for "gut health," (and it also wasn't recommended by my doctor), so I attempted to return my unopened bottle. They refused (would not even give me store credit!) because I was beyond the 7 day return window. SEVEN. DAY. RETURN. WINDOW. Lesson learned! There's lots of pharmacies around--in fact there's one right across from their front door..
Worse pharmacy in dubai. Waste of time. Bad staff. Bad management. They put an offer of buy 2 get 2 but when I want to pay they refuse to give me the offer
This pharmacy has the nicest staff! Not only is the staff knowledgeable but they are friendly, keenly help and listen to all the queries and try to assist the customers in the best way possible. The staff is only reason we keep on going back to supercare again and again!
Amazing options. And the staff is very friendly like a family. And I only depending super care in uae. Thanks for super care. And big thanks for the amazing staff.