Super-care Pharmacy
DubaiMed AI Analysis
Super-care Pharmacy appears to be a well-established UAE pharmacy chain with generally positive reports about staff friendliness and professionalism, but limited public evidence about clinical services or facilities for this specific Jebel Ali Village branch. Reviews note good customer service but also several complaints about pricing and upselling; website shows company credentials and a MOH approval number but few branch-level details.
Patients seeking a neighborhood pharmacy with friendly staff and a wide retail health product selection.
Pros
- •Multiple reviews praise staff professionalism and excellent customer service (specific mention of staff member Khalid).
- •Website indicates a long-standing, pan‑UAE pharmacy brand with ~40 years of experience.
- •Public website lists pharmacy services, categories (medicines, mother & baby, home healthcare) and a store locator/contact number.
- •Shows an MOH approval number on the site (PR83101), indicating formal licensure.
Considerations
- •Several reviews complain about higher prices and perceived upselling/overcharging.
- •Very limited evidence about clinical qualifications, in‑store facilities, wait times or hours for this branch.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readPositive staff reviews and chain-level credentials (MOH approval, long history) raise trust and patient-experience scores, but recurring complaints about pricing/upselling and very little branch-level clinical or facilities information keep the overall rating moderate.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Thank you for the best experience I ever had in Supercare pharmacies. I have never experienced better customer service than I have with Khalid (every helpful, Kind ) Khalid Your customer service is unbeatable. You should be teaching ALL other companies how to handle their customers so well!”So don’t change a thing! Imagine I called this branch complaining about safa branch & he handel the situation very professionally. Supercare kindly let him teach the other branches how to communicate. Really appreciate ... You go above and beyon
Staffs are really doing a great job . Especially they are very professional
Ripoff. The pharmacist was more concern to make more sales out of me then my condition. Expensive location compared to others.
More expensive than others
Excellent service