Shefaa Al Madeena Pharmacy
DubaiMed AI Analysis
Shefaa Al Madeena Pharmacy appears to be a local pharmacy in Al Manara with an online store offering a wide range of products and late-night service. Evidence is limited and mixed: some older reviews praise friendly, excellent service, while more recent reviews report poor phone responsiveness and a cash-only interaction.
Patients seeking local pharmacy purchases or online ordering of medicines and personal-care items, including delivery and late-night needs.
Pros
- •Operates an online store with many product categories (vitamins, mother & baby, personal care, etc.)
- •Advertises late-night pharmacy service and lists multiple delivery/service areas including Al Manara
- •Some customers reported friendly and excellent in-branch service in past reviews
Considerations
- •Multiple customer complaints about phone non-responsiveness and avoiding customer requests
- •At least one report of staff insisting on cash payment despite card machine availability
- •No visible professional credentials or accreditations listed on the website
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
4 reviews analyzed · website readMixed customer feedback (some praise but recent complaints about phone responsiveness and cash-only requests) plus a functioning online store and late-night availability. Lack of published staff credentials or accreditations and limited evidence about clinical or facility quality pulled the score down.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
I asked for munjaro he said he can bring it but pay me cash !! But the card machine is working so I told him I will pay by card he told me no u pay cash I give it so I left I just want to tell the owner ask your self why he want cash not card !!
We have always received the excellent service and product delivery here. Highly recommended.
Very good service, feel friendly. Loved the branch service of morning staff.
Worst experience over the phone ever pharmacist are not attending the calls and they are saving customer numbers to avoid attending customer requests