Hospitalبور سعيد

Serena Medical Center | Aesthetic & Dental Clinic In Dubai

4.7(131)
DubaiMed rating 76.3 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

Serena Medical Center is a small dental and aesthetic clinic in Deira/Port Saeed that receives consistently positive patient comments for laser hair removal, skin treatments and dental care, and advertises modern equipment and a multi-disciplinary team. Evidence is mostly from the clinic website and several patient reviews (plus a high Google rating), though formal external credentials and detailed pricing/hours are not shown in the provided material.

Best For

People seeking non‑invasive aesthetic procedures and routine dental care in the Deira/Port Saeed area who value positive reported outcomes from laser and cosmetic treatments.

Pros

  • Consistently positive patient reviews praising laser results and dental care (multiple 5★ reviews citing staff like Sharon, Pinky, and Dr. Shilpa).
  • Clinic and treatment rooms described as clean, organized and comfortable in reviews and on the website.
  • Website lists a broad suite of services (dental + aesthetic) and shows active booking/contact information.

Considerations

  • One recent detailed 1★ review alleges unprofessional behavior and inadequate pain control during a laser session.
  • Website claims certified staff/modern tech but provides no visible external accreditations or detailed clinician credentials in the supplied content.

Detected Specialties

Laser hair removal (full-body)
Facial aesthetic treatments (HydraFacial, PRP, mesotherapy, carbon peel)
General and cosmetic dentistry (veneers, whitening, crowns, root canal)
Hair/PRP treatments

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed · website read
Patient Experience78
Clinical Quality70
Facilities & Cleanliness75
Access & Convenience65
Value & Transparency60
Trust & Credentials62

Strong patient-reported outcomes and a high Google rating support good patient experience and decent clinical quality, and reviews plus the website indicate clean, modern facilities; however, a notable negative review about unprofessional conduct and lack of published credentials/third-party accreditations reduce the trust/credibility and warrant moderate caution.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Doctors & Specialists

Photos

Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai
Photo of Serena Medical Center | Aesthetic & Dental Clinic In Dubai

Recent Google Reviews

Maryam Ghasemzadeh
3 weeks ago
1.0

Today, my mother and I visited your clinic for laser treatment. Unfortunately, I was very disappointed with the service we received. The staff member who performed the treatment was not professional in her manner. Several areas were treated without any numbing cream, which made the procedure quite painful. She spoke in a very rushed and stern way, and while performing the treatment, she moved parts of my body abruptly without showing the level of care and respect that clients should expect. In addition, while I was still sitting on the treatment bed, she immediately removed the protective sheet from under my feet, making me feel rushed to leave the room before I was even ready. I understand that clinics can be busy, but if there is not enough time allocated for each client, appointments should not be scheduled so tightly that the quality of service suffers.

Weam Ali
a month ago
5.0

Honestly one of the best laser experiences I’ve had 🤍 This is already my 5th session and the hair is barely growing anymore, the results are amazing! The clinic is always clean, organized, and super comfortable. Huge thanks to Pinky for being so kind and caring every session, and Dr. Sharon for the professionalism and great treatment and Reswan at the reception for being very welcoming and helpful always So happy with my results and definitely recommend this clinic ✨

Madjda Hezam
8 months ago
5.0

I’m super happy with my experience at Serena Medical Center! Sharon, the laser specialist, is amazing .she’s so kind, gentle, and really knows what she’s doing. I’m loving my results, especially after the carbon peel treatment! My skin feels so much better u can see it in the photo ( without filter). Also, a big thank you to the whole team, and especially the receptionist .he’s always so friendly and welcoming every time I come in. Highly recommend this place! 💖

Ahmed Rasmy
7 months ago
5.0

Sharon did an amazing job with my laser beard removal. She was gentle, professional, and explained every step clearly. I’m really happy with the results. Also Radwan his Welcoming was very hospitality Highly recommend

Neethu
6 months ago
5.0

Best Dentist in Dubai – Highly Recommended Dr. Shilpa Reddy has been my trusted, go-to dentist for years for any dental concerns for myself, my family, and even my close friends. She is an exceptionally skilled, knowledgeable, and detail-oriented dentist who truly takes pride in delivering high-quality dental care. Her professionalism, precision, and gentle approach make every visit comfortable and stress-free. What truly sets her apart is her warm, friendly, and down-to-earth personality. She has a natural ability to connect with her patients, especially children. She treats kids with extraordinary patience, kindness, and reassurance, making their dental visits calm, positive, and fear-free. My recent visit for my daughter’s tooth filling was a wonderful experience. Dr. Shilpa Reddy was extremely gentle, explained the procedure clearly, and handled everything with the utmost care and patience. She made sure my daughter felt safe, relaxed, and comfortable throughout the entire process, which as a parent meant a lot to me. I highly recommend Dr. Shilpa Reddy and her clinic for anyone looking for an experienced, compassionate, and trustworthy dentist in Dubai. She is truly dedicated to patient comfort, hygiene, and long-lasting dental health. Wishing her continued success and all the very best!