Royal hospital
DubaiMed AI Analysis
Reviews show generally strong results and supportive staff for aesthetic procedures (laser, fillers) but also several complaints about reception, scheduling, and one serious allegation of treatment harm and withholding of a medical report. No website or credential information is available, so conclusions are limited to the user reviews provided.
Patients seeking aesthetic procedures (laser, fillers) who prioritize treatment results and personable clinicians, but who should be cautious about administrative reliability and verify credentials.
Pros
- •Multiple reviews praise clinicians for good results in laser and filler treatments (Dr. Ruba, Joanna, Lena).
- •Several reviewers describe caring, friendly staff and comfortable patient handling during procedures.
Considerations
- •Multiple complaints about unprofessional or inconsistent reception and booking responsiveness.
- •At least one review alleges treatment-caused harm and refusal to release a medical report — a serious trust concern.
- •No website or published credentials available in the provided evidence.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzedPositive patient reports of effective aesthetic treatments and friendly clinicians are offset by repeated reception/booking problems, a serious allegation of harm and withheld records, and no available website or credential documentation, yielding a moderate overall rating.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
The worst in dubai ⸻ I had a terrible experience at this clinic. The service was unprofessional, and their main concern seemed to be money rather than patient care. The doctor caused damage to my leg during my treatment, and when I asked for my medical report, they refused to give it to me. This is completely unacceptable and unethical. I would never recommend this clinic to anyone — they lack professionalism, compassion, and responsibility.
This clinic they’re the best at laser I am their customer for years now and the result always amaze me. Joanna the beautiful lady who works in the clinic is very supportive and understanding. She welcomed me with warm hug and asked for what I need to support me very kind of her and she was considerate about the comfort of patients in clinic to be satisfied with whatever procedure they’re doing. Highly recommended.
I have been with this clinic for 2yrs more or less. I never had an issue until this year when they changed the reception staff. It’s very unprofessional, not synchronized. Whenever I message for schedule they will always say not available, or if i message early they don’t not reply!! They don’t get track on how many services had already done. Compared before it’s way more organized. Now, I can’t wait to finish all my appointment and I will not come back to this clinic ever again, even though my aesthetician is really good. The level of unprofessionalism i am getting from the receptionist is intolerable for a paying patient.
One of the best clinics! The staff are so friendly and nice. Most importantly lena, she does her work very hard and in a good way and make sure that the patience doesn’t feel pain. Thanks to her and all the staff working bere.
Dr. Ruba is so professional. I didn’t feel pain, and she did an amazing work. The result was really good, I didn’t expect it to be that much impressive. I know sometimes we feel afraid about filler or about how is going to be the final result, but with her I feel safe. I will definitely do it always with her. She listened to me from the beginning with details about the process so she did exactly what I needed. So recommended. Nora is the receptionist I want also to talk about my excellent service costumer that she brings. Bravo.