Right Health New Sanaiya Clinic LLC (Sonapur branch)
DubaiMed AI Analysis
Evidence is mixed: some patients praise 24/7 availability, a polite receptionist and Dr. Suresh, while other reviews report rude staff/doctor behavior and delayed diagnostic reports. The clinic is part of a larger Right Health network (website lists multiple specialties and doctors), but branch-level clinical quality, facilities and accreditation details are not well documented in the available evidence.
Patients seeking a local, 24/7 general/urgent care clinic with basic diagnostic services in Sonapur.
Pros
- •Reported 24/7 availability (patient review)
- •Has on-site radiology/diagnostic services (website listing; x‑ray mentioned in review)
- •Part of the Right Health UAE network with multiple listed specialties and named doctors
Considerations
- •Multiple patient complaints about staff or doctor rudeness and poor communication
- •At least one report of significant delay in delivering diagnostic (x‑ray) results
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMixed patient reviews (some praise, some serious complaints) plus limited branch-level information; membership in a larger network and listed services support moderate scores, while reports of rude staff and delayed diagnostics lower trust and patient-experience ratings.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
🌟 5 Stars Yesterday I visited New Saniya Right Health Clinic for high fever. Dr. Suresh was very humble and gave me good advice for my treatment. The receptionist Farhan was polite and responded very nicely. I think Sonapur’s best clinic is New Saniya Right Health Clinic — I will definitely suggest this clinic to everyone! 👍
That clinic staff behaviour is not good . My x-ray done on 12/01/26 in morning time but after 5 day they don't give report . regular they told today your report come .every day same thing.they talk like we r not human beings
Right health new saniya clinic is very good this clinic is open 24*7 thank you Right health
It’s understandable that you had a difficult experience, and your feedback reflects how you felt at the time. However, many people, including Vishamber Lal, have shared that Dr. Suresh Kumar is a very good and experienced doctor who has provided excellent care for his patients. It’s possible that this was a miscommunication or an off day for him. Doctors sometimes have to make difficult decisions, and while his approach may have seemed abrupt, it’s also important to consider that medical professionals may face challenging situations every day, which can impact how they communicate. It sounds like Dr. Kumar was trying to ensure your injury received proper care, even though it came across in a way that felt uncomfortable. An honest reflection would be to recognize both perspectives: while your experience wasn’t ideal, Dr. Suresh Kumar has a good reputation for being a competent and skilled physician. It might be helpful to give feedback to the clinic in a constructive way, so they can improve patient communication, while also acknowledging that he has helped many others. If you still feel uneasy, seeking a second opinion might provide additional clarity and peace of mind.
I request everyone please dont go here please🙏🏻. Dr.Suresh Kumar at evening who sits at the backside of reception is totally mad, he dont know anything. I went there for dressing of small injury which happened while cutting nail i showed him my injured part beside nail he said what to do now i said you suggest something he told need to remove full nail😳i was shocked..after that he was asking me to give me suggestion what to do now( with very rude language ) i said do some dressing like cleaning and aply betadin or else give some medicine he said I'll give u injection, antibiotics before that you need to check sugar & blood test, and after that it will be ok or not I'll not take the guaranty. I ran away from there and paid the bill. I have not seen such rude and uneducated dr in my whole life. Dr with such a rude tone and in the end the whole staff was saying that (he is angry because of not doing treatment here and will do something i was feeling unsafe there.)