HospitalAl Sufouh

Philips Healthcare Middle East & Turkey

3.2(13)
DubaiMed rating 51.6 out of 100, Weak tier
Weak Score

DubaiMed AI Analysis

Evidence about this location is sparse and largely negative. Public reviews report very poor customer service (calls unanswered) and at least one allegation of suspicious/bad billing behavior, while the website only provides high-level corporate information about Philips as a global health-technology company rather than local clinical or facility details.

Best For

People looking for Philips corporate/regional contact or product support — but expect limited responsiveness and verify billing requests carefully.

Pros

  • Website demonstrates a global, health-technology focused organization with stated commitments to patient safety and quality.
  • Presence in the region (Middle East & Turkey) suggests this is a corporate/regional office or service point for Philips healthcare products.

Considerations

  • Multiple recent reviews say phone calls are not answered and customer service is poor.
  • At least one review alleges wrong details and requests for bank/IBAN information (possible fraud/poor billing practices).

Detected Specialties

Medical technology / healthcare equipment
Service and support for Philips healthcare or consumer health products
Corporate/regional healthcare operations

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

4 reviews analyzed · website read
Patient Experience10
Clinical Quality50
Facilities & Cleanliness50
Access & Convenience20
Value & Transparency20
Trust & Credentials45

Low patient-experience and access scores driven by multiple 1-star reviews reporting unanswered calls and a billing-related complaint. Website shows corporate credibility and a focus on quality, but provides no local clinical, facility, or credential details to raise confidence.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Photos

Photo of Philips Healthcare Middle East & Turkey
Photo of Philips Healthcare Middle East & Turkey
Photo of Philips Healthcare Middle East & Turkey
Photo of Philips Healthcare Middle East & Turkey

Recent Google Reviews

Aparna Sunil
a year ago
1.0

I had a bad experience about this… somebody is giving wrong details , they put this location on your hospital and they r asking the bank details IBN … cheating happens …

Ahmed Dahab
8 years ago
1.0

I had a bad experience with customer service with the hair remover , i bought it as a gift and once opened after 10 days of parchasing it found to be not working and for that you wanna take it to the service centre to fix it not to replace i think its disgusting to handle a very personal device like this with maintenance stuff who even dont have a health cert. I will not buy any of your products

Mohsen Shirazi
a year ago
1.0

They dont answer call

Qasem ali All qasem
4 years ago
1.0

They don't answer the phone; I don't like dealing with them.