Oxford Pharmacy, Bur Dubai
DubaiMed AI Analysis
Small neighborhood pharmacy in Bur Dubai with very mixed reviews. Some customers report fast, responsive service, but recent complaints raise concerns about staff communication, medicine-storage conditions (no AC/ventilation), and lack of online/website information.
Local patients needing a quick, nearby medication pickup or basic pharmacy purchases.
Pros
- •Several reviewers praised fast service
- •At least one reviewer described the staff as responsive
Considerations
- •Multiple complaints about poor communication (phone/WhatsApp not answered)
- •Complaint about lack of AC/ventilation and potential improper storage of medicines
- •At least one report of rude staff
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
4 reviews analyzedMixed customer feedback with some fast service reports but recent, specific complaints about medicine storage (no AC), staff rudeness, and unresponsiveness; no website or credential information is available, so clinical quality and trust are downgraded.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
I do not recommend to visit this pharmacy for the following reasons: 1. No AC- when u enter the shop there is no AC no ventilation . They thinking this is just like office that can leave AC off. To the mgnt to this pharmacy you are selling medicines which needs standard temperature to store the said medicine . I hope you know this rules . Sure we will be refer this to the baladiya Dubai health authority and proper govt entity. Further the staffs we’re rude we asked her why ac off she said cos cleaner off… what s this? So the the mgnt of this pharmacy hope you abide the rules how to store those medicines and hope those handling such medicines were all accredited license by the govt .
Good and responsive..
Very fast service
I dnt understand y phone number and whatsup number is given if not going to rply to calls or wtsp messages after calling so many times and messaging getting no rply then what's use of phone number and wtsup number .