OWNDAYS Optical Dubai Hills Mall
DubaiMed AI Analysis
OWNDAYS Optical Dubai Hills Mall is a retail optical shop with consistently positive patient/customer reviews praising fast on-site repairs, helpful staff, and clear pricing for frames and lenses. Evidence is strong for good customer service and quick turnaround but sparse on clinical credentials or medical accreditations.
Patients/customers who need quick, reasonably priced eyewear purchases, lens replacement, or fast repairs in a mall setting.
Pros
- •Multiple reviews cite very helpful, friendly staff and excellent customer service (e.g., named staff Riza and Adel).
- •On-site/instant repairs and same-day/20-minute spectacle completion are repeatedly mentioned.
- •Website shows transparent pricing (frames from 299 AED, no extra charge for standard lenses) and clear lens/replacement services.
Considerations
- •No clinical credentials, clinician qualifications, or medical accreditations are provided in the evidence.
- •Limited information about clinical eye examinations, diagnostic capabilities, or clinical outcomes beyond retail services.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readHigh marks for consistently excellent customer service, fast on-site repairs, and transparent pricing drove the score up; it is reduced by limited evidence of medical/clinical credentials or diagnostic capabilities typical of full medical eye care providers.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
My husband and I have been searching for nice frames, and we came to the right store. Ate Riza was so helpful and accommodating. She helped us choose our frames! Customer service is 10/10 🥰
Guys do visit this store for your glasses lenses they are very polite and professional with your concerns and they do have a technical window for instant repairs , it’s located on the first floor Dubai hills mall
Excellent service at Owndays Dubai Hills Mall! My sunglasses were broken and the team repaired them on the spot – quickly and very professionally. The staff were friendly and helpful. Really great customer care. Highly recommended!
Very good and friendly staff. Riza got good taste as she helped me choose my glasses! Recommended
What an amazing service! I came in with a snapped arm on my frame and could easily have been sold a new set of frames. However, they found two new arms in their spare parts and attached them for me free of charge. Much thanks to Adel. He’s made me an always own days customer.