Otana Beauty By NAJI | Best Beauty Salon in Business Bay
DubaiMed AI Analysis
Otana Beauty By NAJI is a highly rated Business Bay beauty salon with many glowing reviews praising friendly staff, styling outcomes, and a broad set of services (hair, extensions, nails, lashes, makeup). Evidence is largely from customer reviews and the salon website; there are good signals of customer satisfaction but limited clinical credentials or formal accreditations shown online.
Clients seeking a full-service, customer-focused beauty salon in Business Bay, especially for styling, curly-hair care, and extensions.
Pros
- •Consistently positive customer reviews praising professionalism, friendly staff, and strong results
- •Offers a wide range of services under one roof (hair, extensions, curly-hair care, nails, lashes, makeup)
- •Website and reviews highlight quick appointment slots and convenient booking (WhatsApp/phone) and a central Business Bay location
Considerations
- •At least one detailed negative review reports hair damage from extension technique and poor remediation
- •No visible clinical accreditations, staff qualifications, licenses or formal credentials on the website
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readHigh customer satisfaction and broad service offering drive a strong score, but the overall rating is reduced by a reported instance of hair damage, limited visible clinical credentials, and no formal accreditations on the website.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Recent Google Reviews
Truly the BEST! I have very thin hair that’s usually difficult to style and cut but the team was so professional and were so accommodating and were very attentive to my needs. I loved my haircut! Couldn’t recommend them enough
Had so many VERY amazing experiences here every time I visit Dubai. The Salon does so many services for hair extensions and styling, nails, makeup, eyelashes, and eyebrows. The prices are great compared to other places. And the staff are super friendly and professional. The owner is a kind supportive person. Ram helped me doing the best hair styles every time . And Margery did my nails. Thank you everyone! See you soon🙏🏼
Amazing customer service! Everyone was so sweet, welcoming, and really went the extra mile to make me feel special. I’m in love with the outcome of my hair! The blow-dry was gorgeous and everything was done so quickly but to such a high standard. Couldn’t be happier with the experience – highly recommend!
First time and it was fantastic! Everyone is so professional and friendly, great receptionist kept me company while I was waiting for my appointment. Haircut and styling was really good, advised me on what would work best for my hair texture and shape. Loved the experience and will be coming again! Best salon in Dubai
I needed my extensions removed and reinstalled but after 1 day the extension fell off in 1 DAY at dinner and I came back and he put it back up, ( usually amazing service would offer treatment , style complimentary , not here) still I thought okay let’s give another go and I do hair treatment, nail etc . Then the second one started coming off in 10 days and the technique they are doing is not what I originally had and they remove the extensions with razors and totally damaged the hair . They blame the extensions but this isn’t the issue other salons didn’t have this issue and my extensions lasts 8 weeks . On top of this they still charge me for blow dry etc even though their service was terrible and their mistake . I wanted to cry today when I saw how my hair was getting treated ,and over priced . I won’t be coming back , wouldn’t recommend .