Spa & Wellnessوادي الصفا 2

New Sun Thai Spa

3.5(22)
DubaiMed rating 57.7 out of 100, Weak tier
Weak Score

DubaiMed AI Analysis

New Sun Thai Spa advertises a wide range of massages and hammam services with clear hours and WhatsApp booking, but online evidence is mixed: some customers praise cleanliness, affordability and good massages while several recent reviews report rudeness, poor hygiene and misleading offers. There are no visible professional credentials or licensing details on the website, so proceed with caution.

Best For

Local clients seeking a variety of affordable massage and hammam treatments with flexible booking, but who are willing to accept mixed service consistency.

Pros

  • Clear contact and booking info (WhatsApp/phone) and long opening hours (10:00–midnight).
  • Offers a wide variety of services (Thai massage, Moroccan bath, couples and 4‑hand massages).
  • Some reviewers and the website describe clean, private rooms and affordable pricing.

Considerations

  • Multiple recent reviews report rude staff, unhygienic conditions and unprofessional service.
  • At least one complaint about advertised discounts not being honored (potential pricing/offer mismatch).
  • No staff qualifications, licenses or accreditations are shown on the website.

Detected Specialties

Thai massage
Moroccan bath (hammam)
Couples massage
4‑hand massage
Arabic / full body massage

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed · website read
Patient Experience35
Clinical Quality45
Facilities & Cleanliness50
Access & Convenience70
Value & Transparency40
Trust & Credentials30

Recent multiple poor reviews reporting rudeness, hygiene and misleading offers plus no visible credentials weigh down the score; the site’s clear hours, contact options and service variety modestly support convenience and appeal.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Recent Google Reviews

Amir Imad
11 months ago
1.0

Sorry to say very bad attitude, on website mentioned 30% off and when booking they say no offer, i think its a scamming thing. Not reccomanding at all very poor Please update your websites and dont fool customers

A E
9 months ago
1.0

Extremely rude and unhygienic

Omar A.Nourallah
2 years ago
5.0

Nice place, clean, and they offer professional services

Masi Zargar
10 months ago
1.0

It’s so bad , it’s not professional

Qais Aa
3 months ago
5.0

Good massage and affordable