New Al Musalla Medical Center
DubaiMed AI Analysis
Mixed patient feedback: some reviewers praise Dr. Zara and prompt service, while others report rude reception staff, inadequate treatment, and pharmacy problems. The clinic's website lists multiple GP services, an in-house pharmacy, ECG and extended daily hours, but verifiable clinical outcomes and formal accreditations are not provided in the evidence.
Patients seeking accessible, basic primary care and routine diagnostics in Muhaisnah with extended hours.
Pros
- •Specific positive reviews praising Dr. Zara for kind, attentive care and clinical improvement
- •Website lists multiple on-site services (GP, ECG, vaccinations) and an in-house pharmacy
- •Open seven days a week with extended hours (8:00 AM–10:00 PM) and a public contact number
Considerations
- •Multiple 1-star reviews citing rude reception staff and inconsistent patient treatment
- •At least one complaint about pharmacy service/refusal and another about receiving only painkillers
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMixed online reviews (some strong praise for a named doctor but several serious complaints about reception, treatment quality and pharmacy) combined with website claims of services and staff but no verifiable accreditations drove a cautious, mid-range overall rating.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
Dear Dr. Zara Jabeen, I hope you are doing well. I would like to take a moment to share my sincere feedback regarding your care and treatment. Your professional attitude, kindness, and attention to detail truly make a difference. You listen patiently, explain medical matters clearly, and ensure that your patients feel comfortable and confident throughout the treatment process. I have noticed a significant improvement due to your guidance and treatment, for which I am very grateful. Thank you for your dedication and commitment to patient care. May you continue to succeed and help many more people with your expertise. Warm regards, Sadeer Ahmed
I went for medicine yesterday.and the office staff is very friendly and kind, specially Dr. Zara Jabeen is very kind. Very quick service.Thank you musalla clinic.specially Thanks Dr.zara jabeen your kind
Please teach some manners to the person sitting on the right side at the reception. He talks very rudely to many customers, including me. He misbehaved when I only asked him about the doctor. He said, ‘I told you to sit there, don’t ask me about the doctor. My work is only to take 5 dirhams and give you the receipt.
Took service from them and pharmacy refused to give one single bag. Thanks for ur service
Not satisfied. visited two times there but didn't get proper treatment. just painkillers injection and painkillers tablets i get there which is not related with my problem.