Beauty & AestheticsBurj Khalifa

NAIL'D IT

4.0(143)
DubaiMed rating 60.9 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

NAIL'D IT is a Dubai Mall–based beauty salon receiving mostly positive customer reports about service, atmosphere, and results, with several reviewers praising professionalism and cleanliness. Evidence is limited to reviews (no website or credential information), and there is one notable complaint about price and quality which tempers the overall impression.

Best For

Clients seeking a convenient, upscale salon experience for nails, hair, and spa treatments while visiting Dubai Mall.

Pros

  • Multiple recent reviews praise a clean, chic, and comfortable salon atmosphere.
  • Customers report professional, attentive staff and good outcomes for nails, hair, and massages.
  • Convenient Dubai Mall location noted as easily accessible by visitors.

Considerations

  • At least one review reports poor value for money (high price with subpar finish) and an unexpected charge.
  • No website or published staff credentials/accreditations available in the evidence.

Detected Specialties

Manicure & Pedicure (including gel services)
Hair styling, wash & blow dry
Back and shoulder massage
General beauty & salon treatments

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience70
Clinical Quality45
Facilities & Cleanliness75
Access & Convenience60
Value & Transparency40
Trust & Credentials30

Mostly positive reviewer comments about atmosphere, staff professionalism, and results raise patient-experience and facilities scores, but lack of any published credentials/website, one significant complaint about price/quality, and no evidence of formal clinical qualifications lower clinical quality, value transparency, and trust credentials, yielding a moderate overall score.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Recent Google Reviews

Valeria Piú
4 months ago
5.0

I recently visited the Nail’d It branch in Dubai Mall, and the experience was honestly amazing from start to finish. The location is super convenient, especially if you’re already spending the day at the mall, but what really stands out is the atmosphere inside. Even though it’s in a busy place like Dubai Mall, the salon itself feels calm, clean, and beautifully designed. The aesthetic is very chic and feminine, and everything feels well thought out. The team was incredibly professional and welcoming. They took their time, paid attention to detail, and made sure I was comfortable throughout the whole appointment. I didn’t feel rushed at all, which is rare in such a high-traffic location. The quality of the service was excellent, precise, clean, and exactly what I asked for. You can tell they care about both technique and customer experience. If you’re looking for a reliable nail salon in Dubai Mall that combines quality, comfort, and great energy, I definitely recommend Nail’d It. I’ll definitely be coming back. ✨

Ray M
a year ago
5.0

I recently visited Nail’d It in Dubai Mall for a full pampering session, and it was absolutely amazing! I opted for a gel manicure and gel pedicure and was very happy with the results. The staff were incredibly professional, taking their time to ensure everything was perfect. I also treated myself to a back and shoulder massage, which was pure bliss. To top it off, I had a wash and blow dry, and my hair looked fabulous. The atmosphere at Nail’d It is stylish and soothing, and the service was exceptional from start to finish. I left feeling completely pampered and refreshed. Highly recommend it for anyone looking for top quality nail care and a relaxing experience in Dubai Mall!

Rasha Turk
5 months ago
1.0

Unfortunately, this was a very disappointing experience. Paid AED 570 for a mani-pedi at Nail’d It Dubai, and the quality and experience did not match the price, at all. The attention to detail was lacking, and the final result looked uneven and poorly finished. Cuticle work and polish application were not up to a professional standard. General overall service very weak. Actually a client even walked in and out while I was there. Wish I’d done the same. They even asked I pay for the bag to carry my shoes!! At this price point, I expect care, precision, and a noticeably better outcome. I won’t be returning.

Яна Сорока
4 months ago
5.0

I had such a wonderful experience at this beauty salon. From the moment I walked in, the atmosphere was warm, elegant, and very welcoming. The team is extremely professional and attentive to every detail. The service was amazing, and I absolutely loved the result. Everything was done with so much care and precision. You can truly feel that the specialists here are passionate about what they do. The salon itself is beautiful, clean, and very comfortable. It’s the perfect place to relax and treat yourself. Highly recommend this place to anyone who values quality, professionalism, and a great beauty experience. I will definitely be coming back!

Gigi Ouad
4 months ago
5.0

Absolutely loved my visit! From the moment I walked in, I felt so comfortable and well taken care of. The stylist understood exactly what suits me and the result was perfect. My hair feels healthy, shiny, and fresh. I will definitely be coming back🌸💇🏻‍♀️