Morning Glory Ladies Salon and Spa

Very bad service. There is no proper way of dealing with customers, and they made me pay for a service they did not even do. They only care about money, not the customer. Honestly, this feels like a scam, and I will be reporting the salon. I do not recommend this salon to anyone. There is no cleanliness, no good treatment, and no professionalism. I even tried to contact the manager, but their excuse was that she was travelling and she never replied. They tell you one thing, then change their words a few days later.

Very disappointing and unprofessional experience. I used to visit this salon regularly because one of their therapists was very professional, which is why I purchased a massage package. Unfortunately, she was suddenly dismissed from the salon, and since then the service quality has dropped significantly. Every time I tried to book with her, I was repeatedly told she was “sick”, which later turned out not to be accurate. My sister also purchased a package of five sessions, and when she requested a refund, the salon refused. What is even more concerning is that if the package is transferred to another therapist, the salon requires an additional 30 AED per session, something that was never clearly explained at the time of purchase. On my last visit, I specifically confirmed with the reception that I could book two hours to complete my remaining sessions. However, once I entered the massage room, the therapist informed me she could only provide one hour, which clearly contradicts what was agreed with the reception. This level of miscommunication and lack of professionalism is unacceptable. Additionally, when purchasing the package we were asked to sign a document containing certain conditions and a time limit to complete the sessions. Like many customers, we signed it in good faith, trusting the salon and expecting transparent service. Customers usually come to relax and enjoy the service, not to carefully analyze legal-style conditions. A business that truly values its customers should show flexibility and fairness instead of hiding behind small print. At this point, the way this situation has been handled is extremely disappointing. I am requesting a full refund for both my remaining sessions and my sister’s package. If this issue is not resolved properly, I will have no choice but to escalate the matter further through the appropriate consumer protection channels and continue sharing my experience publicly so other customers are aware. Unfortunately, based on this experience, I cannot recommend this salon to anyone.

I took my mom for a bday treat here, and so worth it. We were satisfied with the services,special shoutout to Marwa, Fauzia and the Philippino ladies too(They were entertaining as well!)❤️ Cheers to the owner for having lovely staff.❤️ The only downside was the confusion on the total payment, spent more than what I expected though.

Sharing my horrible experience ever, last year 2nd January we all book morning glory for makeup. They dont have trained staff. They actually ruined my makeup on my cousin wedding. When we post review on google they ask us to remove review we will refund your amount. But still no response yet. Worst parlour ever untrained staff. Rubina did our(me and my mom) makeup she dont even know how to do makeup.

One of the best Salons in Dubai, Staff is very knowledgeable and kind. I had one of the best experience in this Salon. Highly recommend to go there and get their services.