Mirrors Beauty Lounge - Barsha Heights

I had the worst haircut in the history of worst haircuts… that Indian lady first of all didn’t know how to give a layered cut… and when i confronted her she was in denial, no madam i did everything right i checked everything… i hate it… and what she gave me in the bame of “blowout” made me ick… money n time wasted… would never recommend going here…. My layers are not blending into each other, there a big chunk of hair laying blant on my shoulders… she cut it on a straight angle…. Very very very disappointed

Got it — here’s a sharper, more forceful version that really conveys your frustration while staying clear and credible: Absolutely appalling experience at the Barsha Heights branch. A hairstylist actually injured me — burning or scraping the skin at the back of my neck — and their poorly designed wash basin caused severe neck pain, especially for someone of shorter height. This is basic customer safety and comfort, and they failed on both counts. What’s worse is their disgraceful handling of the situation. They refused to let me speak to a manager, blocked me on WhatsApp to avoid accountability, and even after unblocking me, still no manager has had the decency to call me back. This is not just bad service — it’s complete negligence followed by outright dismissal of a paying customer. If they had taken responsibility and apologized, this could have been resolved. Instead, they chose to ignore and evade. I strongly urge others to think twice before visiting. Their lack of professionalism and total disregard for customer complaints is unacceptable. Sharing pics of when it occurred and recent one…as well as the WhatsApp chat…thnx

I recently visited the salon and had a mixed experience. On the positive side, the service itself was good—the staff was professional, and I was satisfied with the quality of the work done. However, I was quite disappointed with the overall experience due to a lack of basic customer care. When I asked for water, I was told that it was out of stock. For a salon, where customers often spend a considerable amount of time, not having something as basic as drinking water available is quite surprising and unacceptable. Small details like this make a big difference in how comfortable and valued a customer feels. While I do appreciate the effort and quality of the service provided, I believe the management needs to pay more attention to these essentials to ensure a better overall experience. I hope this feedback is taken constructively and improvements are made for future customers.

Very happy with the facial given by Anam, was very relaxing and rejuvenating. Hair stylist was Renu, listened to me carefully and gave a haircut as per my requirements. Nuskia gave a beautiful pedicure service. Absolutely coming back again. The staff is well trained and professional, however the admin at reception could be a little more polite and welcoming.

Had a great experience at Mirror Beauty Lounge for my protein treatment. Renu did an amazing job — she was professional, attentive, and made sure the treatment suited my hair perfectly. My hair feels much smoother, healthier, and easier to manage now. The service was comfortable and the results turned out beautiful. Definitely recommend Renu and the salon for anyone looking for good hair treatments ✨