MedX Pharmacy, Nad Al Hamar
DubaiMed AI Analysis
MedX Pharmacy Nad Al Hamar appears to be a reputable retail and online pharmacy in Dubai with several positive reviews praising helpful staff, competitive prices, product variety and fast delivery. Evidence is limited but generally positive; however there is a notable complaint about being charged for an out-of-stock online order with poor customer service, so online ordering/cancellations may be a risk.
Patients seeking a convenient retail or online pharmacy for supplements, OTC items and home delivery in Dubai.
Pros
- •Multiple reviews praise knowledgeable, helpful pharmacists (named pharmacist Ajmal) and good customer service.
- •Website supports online ordering, chat with pharmacist, store locator and nationwide delivery across UAE.
- •Competitive pricing, discounts and a wide product range reported in reviews.
- •Displays MOHAP license number on website (RIHZ2VIF-020626).
Considerations
- •One serious review reports being charged for an out-of-stock online order and difficulty obtaining a refund or customer support.
- •No specific information provided about physical facilities, cleanliness or detailed staff qualifications.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMostly positive user reviews, reported knowledgeable staff, online ordering and a displayed MOHAP license raise confidence; a notable unresolved charge/refund complaint and lack of detailed facility or staff qualification information limited higher scoring.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Thank you guys for always giving us the best products and support , special discounts as always highly recommended MedX pharmacy nad al hamar appreciated
I had a great experience at this pharmacy, especially thanks to the pharmacist Ajmal. He is extremely knowledgeable and took the time to understand my needs, recommending exactly the necessary products. His guidance was clear, honest, and very helpful. Truly excellent service.
The most bad experience ever I got in Dubai In order online product and they charge me till I am waiting to receive my order they said we don’t have your product it is out of stock??? Unbelievable if you don’t have item on your stock why you charge me t hen later you said we don’t have product??? There is no customer service not in pharmacy or online website both is sooooo baddd They don’t help at all At the end I didn’t get my money and they refused to give me any alternative product against the money they take from me ??? I want someone from customer service to call me and solve the issue? I can’t believe that there is no customer service at all ??
Thank you barani good service and very fast delivery. Thank you so much.
Great variety of Products and prices are competitive.