MEDON PHARMACY - Janah Jaddaf FZ
DubaiMed AI Analysis
Medon Pharmacy (Janah Jaddaf FZ) appears to be a licensed, multi-branch UAE online pharmacy with friendly pharmacists and a strong focus on fast delivery. Evidence is mixed: several reviews praise staff kindness and expertise, while a couple of reviews report delivery delays, wrong items and poor refund/communication handling.
Patients wanting a convenient online pharmacy and quick home delivery of medicines and health products, but who should be aware of occasional delivery/support issues.
Pros
- •Website shows MOHAP license and states licensed pharmacists
- •Multiple positive reviews praise knowledgeable, courteous staff and clean, organized store
- •Offers fast online delivery (advertised 30-minute delivery), app, chat and toll-free support
Considerations
- •Multiple customer complaints about delivery failures, wrong items and lack of timely refunds/communication
- •Some inconsistency in fulfillment/third-party delivery reliability
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMedon shows clear strengths in licensing, pharmacist availability and convenient online/delivery channels, and multiple reviewers praise staff; however, repeated complaints about delivery errors, delays and refund/communication problems reduce reliability and pull the overall score into the mid-60s.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Do not order anything from this pharmacy!!! I ordered something via Careem and they sent me the wrong thing. No refund, no return, and no support, just ignoring. It’s your mistake, you have to send me my money back or take the package back.
Thank you doctors for your support and for treating me with such kindness
"Exceptional Service and Expertise! I've been visiting Medon pharmacy for my prescription needs, and I must say, the service has been outstanding! The pharmacists, Pharmacist, are not only knowledgeable but also extremely helpful and courteous. They take the time to explain everything clearly, answer all my questions, and offer valuable advice. The staff is friendly, efficient, and always willing to go the extra mile. The pharmacy itself is well-organized, clean, and conveniently located. I appreciate the prompt filling of prescriptions and the reasonable prices. I highly recommend Medon pharmacy to anyone seeking personalized care and professional expertise. Five stars and a big thank you to the entire team!"
I ordered from instashop medication from this pharmacy as i was in hurry and needed them urgent, it mentioned less than 20 mns to be delivered. I have been waiting 2 hours, no agent called or delivered my medications. I called multiple times they told me they will check and come back but they did not update me i kept calling them and calling instashop who finally answered and asked for a cancellation and refund. Really bad experience with them.
Good service and polite response