MEDON PHARMACY - Care Mark FZCO
DubaiMed AI Analysis
Medon Pharmacy (Care Mark FZCO) appears to be a licensed retail/online pharmacy with fast delivery, a modern website/app and multiple branches across the UAE. Patient reviews are mostly positive about friendly staff and quick service but include at least one strong negative report about wrong items and poor handling, so evidence is mixed.
People who need quick retail pharmacy delivery and convenient online ordering for medicines, supplements and skincare.
Pros
- •Advertises licensed pharmacists and displays MOHAP license number on website
- •Fast access options: 30-minute delivery, toll-free number, chat support and mobile app
- •Multiple branches (60+ claimed) and visible online pricing/discounts for products
Considerations
- •At least one reviewer reports receiving wrong items and refusal to fix—indicates occasional service failures
- •Limited public evidence about clinical services or individual pharmacist qualifications beyond the company-level license
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readStrong convenience (30-min delivery, app, chat) and visible MOHAP licensing lift the score, while mixed user reviews (mostly positive but at least one serious complaint) and limited publicly available clinical detail hold it back.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Excellent service! I accidentally placed the wrong item on careem, but when I called the pharmacy, they were very happy to help and immediately arranged an exchange. They made sure I received the right item without any hassle. Truly kind and customer-focused. Highly recommended!
Worst pharmacy, worst service I have ever had. They sent the wrong items and refused to fix their mistakes. So slow and unprofessional. This was really a nightmare.
Great service and very friendly staff. The pharmacy is well-organized, and I rarely have to wait long for my prescriptions. Always a pleasant experience!
A very reliable pharmacy. They offer attractive discounts on protein products, the staff is polite and professional.
One of the best service for pharmacy you can avail in silicon