Medicom Pharmacy Satwa, Near Iranian Hosp
DubaiMed AI Analysis
Medicom Pharmacy Satwa is a small neighborhood pharmacy near the Iranian Hospital in Al Bada', Dubai. Reviews show frequent complaints about rude staff and delayed deliveries, though a few customers noted a helpful pharmacist and one instance of prompt problem resolution; no website or formal credentials are available.
Local patients needing prescription pickup or delivery who are willing to accept variable customer-service reliability.
Pros
- •One reviewer reported quick, professional resolution of a delivery problem
- •At least one pharmacist (female) was described as polite and helpful
- •Located near Iranian Hospital in Al Bada', which may be convenient for nearby patients
Considerations
- •Multiple reviews report rude or unprofessional pharmacists (several mention a male pharmacist)
- •Repeated complaints about delayed deliveries and poor customer-service responsiveness
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzedMultiple recent reviews consistently complain about rude staff and delayed deliveries, pulling down patient experience and access; there is no website or documented credentials, though a few comments note helpful staff and one quick resolution, so the score is moderate-to-low rather than minimal.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
★★★★★ Outstanding Resolution and Professionalism! I recently experienced a delivery issue, but the staff's response and resolution speed were truly exceptional. The team took swift and immediate action once the problem was brought to their attention, and my delivery was resolved quickly and efficiently. I must also specifically commend the representative who handled my follow-up call. Despite the stress of the situation, they demonstrated remarkable patience and professionalism. It's clear this is a pharmacy team that prioritizes customer care and problem-solving. Highly recommended!
Very terrible experience with this pharmacy. We are expecting prescribed medicines 11am until 6PM we haven’t receive. Additionally, their customer service whatsoever is really rude and doesn’t have manner. She dropped the call without even saying anything. So disappointing! They couldn’t handle their customers very well. No doubt that’s why I am seeing very bad reviews!!
Just now my partner went to this pharmacy to buy medicine for me, but that on duty pharmacist there the Guy is unprofessional he dont know how to talk nicely with customer, Only that filipina a pharmacist is 5 star for me she know how to talk to customer when i came there last 2 weeks, very polite and she make sure you she can help you as possible as she can.
Unpleasant experience with this pharmacy. Delayed delivery and unprofessional pharmacist (guy)
Worst pharmacy experience. Rude pharmacist and huge delay on deliveries.