Medi Family Poly Clinic
DubaiMed AI Analysis
Medi Family Polyclinic in Silicon Oasis shows consistent positive patient feedback for its lead physicians (notably Dr. Syed Hasnain Ali Johar), offers online consultations and packaged health checks, and lists clear doctor qualifications on its website. Evidence is limited about the physical facilities and formal accreditations, and there is one serious negative review alleging poor care/overcharging that warrants caution.
Patients seeking primary care, routine diagnostics, packaged health checks, or convenient online consultations in Dubai Silicon Oasis.
Pros
- •Multiple positive patient reviews praising physician communication, compassion and follow-up (Dr. Syed frequently mentioned).
- •Website lists qualified clinicians (e.g. MBBS, MRCGP(UK), MAAFP(US)) and several specialties.
- •Offers online consultations and packaged health-check options with listed prices.
- •Reports of after-hours responsiveness and attentive nursing staff in reviews.
Considerations
- •One detailed negative review alleges substandard care and an AED 500 charge for a consultation.
- •No independent accreditations or concrete facility/equipment details are provided on the website or in reviews.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readStrong, consistent positive patient comments about clinicians and clearly listed doctor qualifications lift its score, plus convenient services (online consults, packages). The score is reduced by a single serious negative review alleging poor care/overcharging and by lack of publicly shown accreditations or concrete facility/equipment details.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
I had a very positive experience with the medical therapy provided for male reproductive health. From the beginning, I felt comfortable and well taken care of. Dr. Syed Hasnain Ali Johar was very professional, knowledgeable, and approachable. He explained my condition clearly and gave gentle, friendly advice that helped me understand the treatment process better. His calm and respectful manner made it easy to discuss sensitive concerns. The nurses and assistants were also very supportive and attentive. They ensured I was comfortable throughout the therapy and were always ready to assist with a warm and caring attitude. Overall, I am satisfied with the service and would recommend this clinic to anyone seeking proper guidance and treatment in this area.
I had a very good experience at Medi Family Polyclinic in Dubai Silicon Oasis. Dr. Syed Hasnain Ali Johar provided exceptional care and professionalism during my visit. Dr. Johar took the time to listen carefully to my symptoms, explained the diagnosis clearly, and made sure I understood the treatment plan. His calm and reassuring approach made me feel comfortable and confident about my care. The clinic staff were also friendly and supportive, and the whole process was smooth and well organized. It’s clear that patient care is their priority. I’m very grateful for the treatment I received and would highly recommend Dr. Johar and Medi Family Polyclinic to anyone looking for a knowledgeable, attentive, and compassionate doctor in Dubai.
⚠️ Disclaimer: In case of a medical emergency, please seek immediate care at a proper hospital or reputed clinic. I strongly advise caution when visiting Medi Family Poly Clinic (SIT Tower), especially if Dr. Sayed Hasnan Ali is on duty. I am writing this review based on a deeply distressing experience. This is specifically regarding Dr. Sayed Hasnan Ali — and I sincerely request the concerned authorities to take this seriously. Let me start with the outcome: We were charged AED 500 for a consultation where the doctor merely examined my son’s arm (without any diagnostic confirmation), declared it a fracture, and applied a simple netted bandage (approx. market value AED 30). The consultation was initially quoted at AED 400 and then “discounted” to AED 300 — which itself raises concerns about transparency. The Real Issue – Not Money, But Ethics & Process I am a resident of Dubai since 2005 and a businessman — cost is not my concern. The issue is lack of justification, clarity, and medical responsibility. What Happened My 13-year-old son was in severe pain due to a suspected fracture. The doctor proceeded without any X-ray facility available in the clinic. We were informed to go to another location (Oud Metha), then redirected elsewhere across the road — creating confusion and delay. Despite knowing there was no proper diagnostic setup, the case was still taken and billed immediately. At that moment, as a concerned parent under stress, I paid — assuming X-ray or further process was included. Later, when I returned for clarification, I was told: 👉 The AED 500 was only for consultation and bandaging 👉 X-ray was separate and not included This lack of transparency is unacceptable. Critical Negligence We were sent for X-ray to a place that was already closed (after 8 PM) My son remained in pain while we were made to run around unnecessarily No proper guidance, coordination, or urgency was shown Escalation When I questioned the charges and process: The doctor became defensive False claims were made that we were aggressive (which is completely untrue) CCTV footage was requested but not presented Authorities were involved, and we were advised to escalate the matter to Dubai Health Authority, which I have done. Final Outcome The next morning, we visited Aster Clinic Silicon Oasis (right opposite the same location): Proper consultation X-ray Complete diagnosis 👉 Total cost: AED 515 This clearly shows the difference between professional care vs. unstructured practice. My Final Thoughts Doctors are respected as life-savers. But experiences like this reflect poorly on the profession. This was not medical care — this felt like a transaction without responsibility. Advice to Others Please choose reputed clinics with proper facilities, especially in emergency cases. Do not rely on surface-level consultation without diagnostics. I leave this here as a genuine experience so others can make informed decisions.
این نسخه طبیعیتر و قویتر با همون مفهوم commitment: We had a very positive experience with Dr. Johar. Even after 11 PM, when all the staff had already left, he still accepted us, showing great commitment and dedication. My mother was suffering from severe nausea and weakness, and within just two hours, she felt much better. Dr. Johar was very compassionate, took care of everything himself, and was extremely cooperative with us. We are truly grateful.
I had an online consultation and it was a very smooth and helpful experience. The doctor was professional, listened carefully to my concerns, and provided clear guidance. It saved me a lot of time, and I felt well taken care of even without visiting in person. I would definitely recommend their online consultation services.”