Medcare Medical Centre, City Center Mirdif

⭐ 1 Star, Inhumane Treatment of a Child in an Emergency I am writing this review as a father, and I honestly never imagined I would experience something like this at a medical facility. My six-year-old child fell and was taken to this center as an emergency case. He was in pain and distress. Despite this: - My child already has a medical file at this center - His insurance is valid and accepted here I clearly explained the emergency situation The staff refused to admit him or even assess him. What is absolutely unacceptable is that I offered to pay cash immediately, without using insurance at all, and they still refused. This goes beyond poor service. This is a complete lack of humanity and medical ethics. Refusing emergency care to a six-year-old child, while the parent is standing there desperate and ready to take full financial responsibility, is something no healthcare facility should ever do. The attitude was cold, dismissive, and shockingly indifferent. No empathy. No urgency. No responsibility. If this is how emergencies??, especially involving children are handled??, then parents should seriously think twice before trusting this place with their family’s health. This incident will not be ignored, and it deserves escalation to the relevant health authorities so that no other child or parent has to go through such an experience. Extremely disappointing. Completely unacceptable

I had an excellent experience with Dr. Nancy at Medcare. I recently underwent calcium injections for facial lifting, and I’m truly impressed with the results. Dr. Nancy was professional, attentive, and took the time to explain the procedure clearly, making me feel comfortable throughout the treatment. The outcome looks natural, refreshed, and exactly what I was hoping for. I highly appreciate her expertise, precision, and caring approach. Thank you, Dr. Nancy, for helping me feel more confident. I would definitely recommend her to anyone considering aesthetic treatments.

Dr. Nancy Labib has been our family’s and friends’ trusted doctor for over 10 years, and honestly, one of the greatest blessings in our lives. Thousands within our community have trusted her for years because of her exceptional expertise, genuine care, kindness, and those incredibly sharp eyes that can detect and understand a problem even before any test results. She combines professionalism, honesty, intelligence, and humanity in the rarest way. Simply put, our life, health, confidence, and beauty are all better with Dr. Nancy. A big thank you as well to Medcare management for retaining and valuing such an outstanding doctor. Doctors like Dr. Nancy truly make a difference in people’s lives every single day.

I had an amazing experience with Dr. Nancy Labib. I got underarm Botox done with her and I’m really happy with the results. I didn’t even need a touch-up! She is professional, caring, and I highly recommend her.

We would like to extend our sincere appreciation to Dr. Amr El Zawahry and his entire team for the exceptional level of care and professionalism they consistently provide. Their dedication, compassion, and attention to detail are evident in every interaction, while the clinic team’s proactive follow-up and support make families feel genuinely cared for and reassured. A special mention goes to Dr. Moataz, whose commitment to his patients goes above and beyond expectations. He is always approachable, responsive, and willing to assist families promptly, even when contacted outside regular working hours. His dedication and genuine concern for his patients are truly remarkable. We would also like to recognize Nurse Islam, who has an exceptional way with children. His kindness, patience, and calm approach immediately put both children and parents at ease. As a caring father himself, he demonstrates a level of empathy that is rare to find. In our experience, he is the only healthcare professional who has been able to insert and secure a cannula for our daughter smoothly and comfortably without causing her distress or tears. This was particularly impressive given that similar procedures had been attempted by multiple healthcare professionals at other hospitals with far less success and much greater discomfort for her. Our thanks also go to Shams at reception, whose professionalism, friendliness, and willingness to help contribute greatly to the positive experience at the clinic. He is always welcoming, efficient, and supportive, and consistently ensures that every visit runs smoothly from start to finish. As for Dr. Amr himself, words hardly do justice to the level of care, expertise, and dedication he provides. I will never be able to praise Dr. Amr enough. His reputation precedes him, and after experiencing firsthand the quality of care he delivers, it is easy to understand why he is so highly regarded. His clinical knowledge, compassionate approach, patience with both children and parents, and unwavering commitment to his patients set him apart. In our view, he is by far the best pediatrician in Dubai, and we feel incredibly fortunate to have our children under his care. Together, Dr. Amr, Dr. Moataz, Nurse Islam, Shams, and the entire clinic team have created an environment that combines medical excellence with genuine compassion. Without hesitation, we consider Dr. Amr the best pediatrician we have encountered, and this is by far the best pediatric clinic in Dubai.