Hospitalمرسى دبي

MBF Health Square

3.4(17)
DubaiMed rating 59.1 out of 100, Weak tier
Weak Score

DubaiMed AI Analysis

Evidence on MBF Health Square is limited and mixed. Several reviewers praise clean facilities, friendly doctors (notably pediatrics) and hospitality, but recent complaints describe rude/abrupt management and restrictive visitor handling; no website or credential information is available.

Best For

Parents seeking outpatient pediatric visits and patients interested in IV/wellness services who value a clean, hospitable clinic experience.

Pros

  • Several reviewers praise doctors (Dr. Eunice, Dr. Anees) as kind and professional
  • Multiple comments note a clean, neat facility with attentive hospitality
  • Offers IV drips/wellness services mentioned by visitors

Considerations

  • Multiple recent 1-star reviews report rude or unprofessional behavior from a manager/claimed staff member
  • No website or published credentials available to verify accreditations or pricing

Detected Specialties

Pediatrics
IV therapy / wellness drips
General outpatient medical services
Hospital / inpatient care

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience55
Clinical Quality60
Facilities & Cleanliness70
Access & Convenience55
Value & Transparency50
Trust & Credentials40

Positive reviewer comments about doctors, cleanliness and hospitality raise the score, but recent serious complaints about rude management and the absence of any website/credential information lower trust and transparency, producing an overall moderate rating.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Doctors & Specialists

Dr. Eunice
Pediatrician
Dr. Anees

Photos

Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square
Photo of MBF Health Square

Recent Google Reviews

Maha Mourad
5 years ago
5.0

Visited the new hospital for the first time yesterday and saw Dr. Eunice for my 3 years old kid. My appointment was on time and the staff at the clinic were very helpful and professional. The place was very neat and clean. The hospitality in this place is beyond any expectations, starting from the fresh welcome drink to the multivitamins giveaway they give to visitors. Dr. Eunice is very knowledgeable and extremely kind with the kids. She is a great pediatric and very considerate to her patients. She takes the time to listen to all my concerns and explains everything in details. I will definitely recommend MBF hospital to all my friends and colleagues.

Khamis Al Dhaheri
a year ago
1.0

There was a lady who claims to be the “Manager” of the clinic who was extremely rude and she lacks ethics. We entered the clinic wanted to check on my brother, who was a patient there.. She rudely told us that it’s prohibited to visit the patient( Our Brother) allegedly speaking. And then she rudely was commenting on each conversation between myself and my brother. She is an Iraqi lady who claims to be the manager as I mentioned earlier. She is disrespectful, her name was Aida Al Achora. There should be severe actions taking against this woman. Because we an UAE and this kind of behavior is not tolerated around here.

Rashed AlDhaheri
a year ago
1.0

Strange and bad experience. Dr.Anees was a real kind and professional Doctor. All the staff were nice, however, there is a female staff who claimed to be a doctor. She was mean and rude and behaved in a very bad way as we were someone who were working for her and we must follow her orders. She didn’t introduce herself and her role and as per the common sense, the receptionist should talk to the patients and their escorts/family. I requested to go to room or hall in which he was being take care of by the nurse and the doctor. The female self claimed manager has made it difficult to just go and be beside my brother. After the treatment, I came with my brother the patient to pay the bell , she brought the ATM machine and we asked if there is any possible discount through FAZAA OR ESAAD card, she was rude and answered in un necessary way that they don’t have a discount. Then she didn’t give us a detailed bill. She brought a QR CODE and asked my patient brother to evaluate their medical centre. The mistake that I made is that I didn’t scan the QR CODE as she requested so that I really evaluate her or the medical centre as per what really happened.Thanks Dr.Anees but no thanks to the rude female “self claimed manager “

Abrar Azeem
5 years ago
4.0

Visited hospital a day ago, staff is friendly and tried their best level to provide best services to patients and visitors.

Ayman Mannaa
5 years ago
5.0

It is a very good and having a unique services, you need to try the IV drips