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LIFE Pharmacy - IBM2 LIFE Pharmacy

4.9(332)
DubaiMed rating 78.8 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

Life Pharmacy (Ibn Battuta Mall branch) appears to provide friendly, helpful counter service with a strong parent-brand presence and fast-delivery/omni-channel claims. Evidence is mostly positive customer comments about staff and the brand website (MOHAP license, awards), but there is limited information about facilities or clinical services and one recent complaint about a missed prescription delivery.

Best For

Quick access to everyday medications, supplements and health/beauty items with friendly counter service and app-based delivery.

Pros

  • Multiple recent reviews praise friendly, helpful and professional staff interaction.
  • Strong brand-level capabilities: omnichannel ordering, app, and advertised 30-minute delivery.
  • Reputable network with MOHAP license listed and service awards mentioned on website.

Considerations

  • One recent 1-star review reports a failed prescription delivery and no phone response.
  • Limited evidence about in-store facilities, cleanliness, or explicit clinical pharmacist qualifications.

Detected Specialties

Prescription dispensing
Over-the-counter medicines
Vitamins and supplements
Health & beauty and baby care products
Fast delivery / online pharmacy orders

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed · website read
Patient Experience85
Clinical Quality60
Facilities & Cleanliness50
Access & Convenience70
Value & Transparency60
Trust & Credentials80

High marks come from consistently positive customer comments about staff and strong brand-level infrastructure (license, awards, app, delivery claims). The score is tempered by limited branch-level evidence on clinical qualifications and facilities and a documented recent delivery/communication failure.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Photos

Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy
Photo of LIFE Pharmacy - IBM2 LIFE Pharmacy

Recent Google Reviews

Celest Alsuwaidi
5 months ago
5.0

Mr Biljrit (not sure if its correct) and Ms Chow (not sure too), a Myanmarese trainee, are very friendly and welcoming. I was greeted in first second of entering and asked. Chaw tried her best to help me find what i want and did not give up although we saw it wasn't there but she still did not give up and kept trying to find it. Thank you for your great service.

D.M BROHI
3 weeks ago
5.0

Miss Ann is an excellent sales lady at Life Pharmacy, Ibn Battuta Mall. She is very helpful, friendly, and attentive to customers' needs. Her professionalism and positive attitude are greatly appreciated. Keep up the great work!

Isanka Vithanage
a year ago
5.0

The pharmacy is located at the left corner in front of Carrefour. While it isn't very large, it offers a selection of essential and common medications. You can find many important items for everyday health needs there.

Elma Hage
2 months ago
1.0

Pharmacy took my prescription, got insurance approval, told me they will contact the next day for delivery and they never did. No response on the phone

Ahmed Mahrous
a year ago
5.0

Ms. [Bency George Alexande] – [ life Pharmacy ibn batutta mall ] I extend my sincere thanks and appreciation for your warm welcome and courteous service. Your friendly presence and sincere smile were appreciated and comforting, reflecting a high level of professionalism and respect. Such treatment leaves an unforgettable impression and makes our visit to the pharmacy a comfortable and reassuring experience. May God bless you and reward you with all goodnes