LIFE Pharmacy - Baniyas
DubaiMed AI Analysis
Life Pharmacy - Baniyas is a branch of a large UAE pharmacy chain with company-wide services like a mobile app and advertised 30-minute delivery and holds a MOHAP license. Local reviews are mixed: some customers praise helpful named staff, while several recent reviews report rude or unhelpful service and issues with exchanges.
Fast, convenient retail pharmacy purchases and quick delivery via the Life Pharmacy network.
Pros
- •Part of a large, reputable chain with a listed MOHAP license and recent service awards (website).
- •Claims omni-channel options and 30-minute delivery via app/website (website).
- •Multiple reviews praise individual staff members for helpfulness (Mohd Iqbal Bhat, Arshida).
Considerations
- •Several reviews report rude or unhelpful staff and inconsistent customer service.
- •At least one complaint about refusal to exchange items and poor night-duty conduct.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readOverall score balances a strong, licensed national chain with convenient omni-channel and fast-delivery offerings against mixed local reviews reporting inconsistent and sometimes poor customer service; clinical details and facility information are limited in the evidence provided.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
0 star I took some wips they didn't exchange I been bying protine creatine for an year and at the end i am been disappointed
Staff don't have any knowledge about medicine there is a Guy whom I ask about allergy medicine for my face he shows me night cream even second time I ask him he shows me another cream and trying to sell cream I am using before also life pharmacy but this time I can see staff not helping and selling medicine what customer wang they are focusing only on sale and selling their own way.
Mohd Iqbal bhat was so helpful and such a wonderful experience and explained to us in such detail for everything we needed. Best customer experience. Staff like this is what makes your establishment brilliant
We had amazing experience with arshida She having cx dealing skill , appreciate
I was treated badly by the doctor who is on night duty. He acts with disrespect and interferes in matters that do not concern him. He refused to help me completely. He does not respect patients. This is the second time I have visited this pharmacy and the same bad treatment. I do not know the name of this person, but he wears glasses and is on night duty.