Life Pharmacy 37
DubaiMed AI Analysis
Life Pharmacy 37 is a branch of a large UAE pharmacy chain that advertises omni-channel shopping, a mobile app and rapid (30-minute) delivery. Available evidence is mixed: the brand-level website shows licensing and awards, but multiple recent customer reviews for this branch report rude staff, refund problems and poor service, so branch-level experience appears inconsistent.
Patients seeking convenient pharmacy retail or quick online delivery of medicines and health products, but who should be cautious about in-store service consistency.
Pros
- •Part of a large, well-known Life Pharmacy network with a displayed MOHAP license and national online app/30-minute delivery service (brand-level).
- •Some customers praise individual staff by name for polite and helpful service.
Considerations
- •Several reviews report rude or dismissive staff, product substitution issues, and an unresolved credit card refund complaint at this branch.
- •Customer complaints suggest inconsistent service quality and possible preferential treatment of higher-value purchases.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readBrand-level credentials, licensing, and rapid-delivery capabilities raise its reliability, but multiple recent branch-specific reviews alleging rude staff, refund failures, and inconsistent service pull the overall score down. Limited branch-specific evidence on clinical quality and facilities leads to conservative middle ratings.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Very bad service. We bought one item and paid by CC but before handing over the item we requested to refund but they still haven't processed refund. In this modern world of online payment and smooth refund process happening everywhere, these people are misbehaving and not giving our money back. It's been more than two week now and still haven't processed refund.
Good services. Ms Chinju over there are very polite and helping.
The staff at Madina Mall are behaving very badly Staff called Nimmi They only consider those who buy medicine for more money They are just contemptuous of those who don't I think they have a commission That's why they don't consider those who buy less I always feel this way Even if you ask any doubt, they will turn you away. I always buy small medicine protein powder from there. Now they have stopped it and got it from Aster Pharmacy.
Very bad experience Staff don’t know how to behave to people. The product which I’m searching is not there. They want to substitute with other product which is entirely different from what I am looking.
Good service mr.sidhiq