LIFE Pharmacy 162
DubaiMed AI Analysis
Life Pharmacy 162 is a branch of a large UAE pharmacy chain with strong online capabilities and a MOHAP license; most recent reviews praise product quality and customer service but one detailed review reports repeated delivery delays and poor follow-up. Website claims 30-minute delivery, wide product range, and recognized service awards, but branch-level clinical and facility details are limited in the evidence provided.
Quick purchases of OTC medicines, vitamins, beauty and baby-care products (with caution for prescription delivery reliability).
Pros
- •Part of a large, reputable UAE chain with MOHAP license and service awards (chain-level).
- •Multiple reviews note good customer service, clear product presentation, and good product quality.
- •Website promotes omni-channel ordering, app access, and fast (30-minute) delivery capability.
Considerations
- •At least one review reports repeated delays in medicine delivery and poor follow-up, a serious concern for medications.
- •No branch-specific evidence about qualified clinical staff, in-store medical services, or physical facility condition.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readScores reflect generally positive customer feedback and strong chain-level credentials (MOHAP license, awards) but are tempered by a specific, serious complaint about repeated delivery delays and limited branch-level clinical/facility detail. The place rates well for trust and customer experience overall, but access reliability and documented clinical quality are less certain from the available evidence.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
The pharmacy service is very poor, both online and in-store. There are repeated delays in delivering medicine and no proper follow-up or response to customers. I have faced this issue several times, and it is completely unacceptable because you are selling medicine, not snacks or vegetables. Medicine is a sensitive matter that requires precise and fast service, but unfortunately the service is far from that.
Good Service.Good quality products available there.
Good quality products The customer service is very nice
Good products and good service
Good customer service and their presentation about the product is very clear❤️❤️