Laguna SPA - Sheikh Zayed
DubaiMed AI Analysis
Laguna SPA - Sheikh Zayed presents as a well-appointed luxury spa with multiple positive reviews praising cleanliness, friendly staff and authentic hammam treatments, and a website that emphasizes 15+ years of experience and a valid license. Evidence is mixed nonetheless — most reviews are glowing but one recent review details a very poor experience and upselling; pricing and clinical credentials beyond a license are not detailed on the site.
Clients seeking a luxury hammam and massage experience in Sheikh Zayed Road who prioritize clean, comfortable facilities.
Pros
- •Multiple reviews praise cleanliness and professional, welcoming staff
- •Offers authentic Moroccan and Turkish hammam experiences and a wide range of massage services
- •Website shows long opening hours, phone/WhatsApp booking and a listed license number
Considerations
- •At least one recent review reports a very short treatment and aggressive upselling/extra charges
- •No published pricing or detailed clinical/professional credentials for therapists on the website
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMostly positive reviewer comments and a polished website (long experience, listed license, facilities) push the score up, but a recent severe complaint about short treatments and upselling plus limited published pricing and detailed therapist credentials keep the overall rating moderate.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Recent Google Reviews
Very disappointing experience. The service was extremely poor, with no real care for client satisfaction. I booked a 1hr 40 min hour massage, but in reality, it lasted only 30 minutes. The staff seemed more focused on pushing extra charges rather than massaging DO NOT GO THERE IF YOU WANTED REAL MASSAGE. Keep on asking extra money extra service
Honestly, the shop is clean and meets all safety and security standards. The work is organized and of the highest quality. I especially want to mention a girl named Sarah, may God protect her. Her work is professional, she's elegant and beautiful, and she has a great sense of humor. Best regards and good luck!
An exceptional spa experience from start to finish. The environment is spotless, calm and beautifully organized. What truly stands out is the staff extremely polite, warm, and genuinely welcoming without any sense of being forced or artificial. The level of professionalism and care made me feel relaxed the moment I walked in .. Highly recommended for anyone looking for quality and comfort I will definitely be returning.
The experience in hammam is something else!! If you want to feel reborned and extremely clean highly recommend this beauty salon!!! I highly recommend the Moroccan Hammam at Serenity Secret Spa. The experience was relaxing and very well done from start to finish. The staff is professional and the space is extremely clean. Perfect Hammam in Jumeirah if you’re looking for real results.
I love to visit this place again, all stuff are best honest😁 friendly All the best for you joliya & hassan