HospitalUmm Suqeim Second

La Roche Center

4.6(137)
DubaiMed rating 69.5 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

La Roche Center appears to be an aesthetic/derm-focused clinic in Umm Suqeim with a high overall Google rating (4.6/137) but mixed first‑hand reviews. The small sample of detailed reviews shows both very positive staff interactions and serious quality/aftercare complaints (missed treatment areas, burns, poor responsiveness).

Best For

Patients seeking cosmetic facials or laser/aesthetic treatments but who should verify provider/credentials and be cautious due to mixed safety and aftercare reports.

Pros

  • Several reviewers praise staff professionalism and bedside manner (e.g., Asha described as professional, gentle, and clear).
  • Offers aesthetic services such as laser treatments and facials (mentioned repeatedly in reviews).
  • High aggregate Google rating (4.6 from 137 reviews) suggests many satisfied patients beyond the sampled reviews.

Considerations

  • Multiple reviews report poor laser outcomes (missed areas, hair regrowth) and at least one report of burns.
  • Reported poor follow-up and communication — ignored messages and refusal to take responsibility for adverse events.
  • Inconsistent quality across sessions (one reviewer: first session good, later sessions rushed/neglected).

Detected Specialties

Laser hair removal / laser aesthetic treatments
Facials / skin care treatments
Cosmetic dermatology / aesthetic treatments

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience35
Clinical Quality35
Facilities & Cleanliness45
Access & Convenience45
Value & Transparency35
Trust & Credentials30

Mixed on-the-ground reviews showing both strong interpersonal care and serious safety/quality complaints (burns, missed areas, poor follow-up) combined with no website credentials. The presence of many positive aggregate reviews moderates the score but significant adverse-event and communication issues drive the overall rating down.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Doctors & Specialists

Asha
Laser Technician

Photos

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Recent Google Reviews

Vv
5 months ago
1.0

My experience was terrible, I was doing laser for 3 years and I never had hair growth and since I visited them, hair is growing like crazy and I paid 800 dirhams for nothing, don’t pay and waste money, it’s not recommended and the doctor just told me go to another clinic the machine here is not good!!!!!!! After I wasted my money and time

anoud al-asmi
3 weeks ago
1.0

I would not recommend this clinic. The first laser session was excellent and very thorough, but the quality dropped dramatically in the second and third sessions. The treatments felt rushed, and I noticed many areas had been completely missed. The service became careless and inconsistent, which was very disappointing. I eventually had to continue my treatments at another clinic.

Lera Vn
a month ago
5.0

Had such a great experience with Asha. She is very professional, gentle, and makes you feel comfortable throughout the whole session. The treatment was smooth and she explained everything clearly. Definitely one of the best laser experiences I’ve had — highly recommend!

Ivyse Albo
3 weeks ago
5.0

I had a very great experience with La Roche! They are very approachable and warm. Very professional and made a wonderful facial service. Will come back again soon.

nastaran abdolmaleki
a month ago
1.0

❌BURNED MY SKIN & REFUSED TO TAKE RESPONSIBILITY❌ This clinic burned my skin in multiple spots during a laser session. When I reached out, they ignored my messages for several days. Then, after making me travel all the way to the clinic, instead of treating the burns themselves, they simply told me to go buy a cream on my own. When I asked them to take responsibility and cover the treatment, they became rude and stopped replying entirely. I have photos of the burns and screenshots of every conversation. I am filing a formal complaint with the health authorities. If you’re considering this clinic — think twice. They will not take accountability for the damage they cause.