HealthHub Pharmacy
DubaiMed AI Analysis
HealthHub Pharmacy shows a mixed picture in the available reviews: some customers praise helpful, knowledgeable staff and home delivery, while several others report slow service, poor communication, out-of-stock medicines and dispensing problems. There is no website or formal credentials provided in the evidence, so information is limited and inconsistent.
Patients needing OTC medicines or home delivery who are willing to accept variable service and possible stock/delivery delays.
Pros
- •Offers home delivery of medicines (mentioned in reviews).
- •Some staff/pharmacists are described as helpful, knowledgeable and professional.
- •Reported to stock a wide range of medicines and recommend multivitamins.
Considerations
- •Multiple reports of slow service, delayed or missing deliveries and poor communication.
- •Complaints of out-of-stock items and dispensing issues (no labels/dosage provided).
- •Promotional/transaction problems reported (e.g., promised cashback not received) and lack of documentation.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzedScores are driven down by multiple negative reviews citing poor communication, delayed deliveries, out-of-stock medicines and dispensing/documentation problems; some positive staff interactions raise clinical and experience signals slightly, but lack of website/credentials and inconsistent service keep the overall rating low.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Health Hub Pharmacy is good. They have almost all the medicines you might need and also offer home delivery. The staff is very helpful and knowledgeable. They recommend good multivitamins, and the lady pharmacist is especially kind and professional. Very nice experience.
I am waiting for my medicine last 24 hours, the pharmacist have not communicated properly with me and offer to deliver the medicine and no communication from them next day till 20 hours. I am in pain yet, have not started my medication yet. They don’t have some medicine stock so they are trying to change to what they have in stock. All over is a mess and I am still waiting for the medicine. Next time please give me my prescription and supporting documentation. I preferred to get it from outside pharmacies, who serve better
Asked for prescription and was denied and was told will receive cashback in Blu rewards but not even received one dirham after spending 1000 on medicines. Got home and with no prescriptions and no label on medicine, did not even know dosage amount! Horrible experience
I have visited Health Hub pharmacies in International city and Dubai Silicon Oasis. Have found the staff at both the pharmacies very helpful, very friendly and very knowledgeable. Today Fasmi Mam at Health Hub DSO pharmacy store was an epitome of customer service. She was very kind, very helpful and compassionate. Thank you Fasmi Mam. HR leadership team, kudos to you in employing a great team at pharmacies.
This system is so slow, it takes forever to get a prescription copy! And they're always out of stock – never complete. The doctor at the health hub still prescribes meds that have been off the market for two years! Plus, there's zero communication between the doctor and pharmacy.