PharmacyAl Barsha Second

HEALTHFIRST PHARMACY

3.9(12)
DubaiMed rating 60.6 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

HealthFirst Pharmacy appears to be a neighborhood pharmacy with several positive reviews praising friendly staff and service, and at least one serious complaint about poor responsiveness to calls/WhatsApp and delivery. The corporate website shows activity from a pharmacy group but provides little branch-specific clinical or facility information, so evidence is limited and mixed.

Best For

Local residents seeking routine pharmacy services, OTC products, and ability to order unavailable items.

Pros

  • Multiple reviews praise friendly, helpful staff and good customer interaction.
  • Reviews note they can order items if not in stock and sometimes deliver to customers.
  • Associated corporate website/news suggests it is part of an established pharmacy group.

Considerations

  • At least one review reports not answering calls/WhatsApp and failure to deliver, indicating possible responsiveness issues.
  • Website provides little branch-specific information about staff qualifications, services, or facilities.

Detected Specialties

Pharmacy / prescription dispensing
Over-the-counter medications and health products
Ordering out-of-stock medicines and home delivery

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed · website read
Patient Experience65
Clinical Quality50
Facilities & Cleanliness50
Access & Convenience45
Value & Transparency50
Trust & Credentials50

Mostly positive comments about staff and service but a notable complaint about unresponsiveness and delivery, combined with little branch-specific clinical or credential information on the website, yields a cautious, moderate overall rating.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Photos

Photo of HEALTHFIRST PHARMACY
Photo of HEALTHFIRST PHARMACY
Photo of HEALTHFIRST PHARMACY

Recent Google Reviews

Muhammad Waqas Baig
5 years ago
1.0

Sorry to write this review in bad taste but me and my family suffering and these people at pharmacy in Akoya Oxygen Mall not attending calls, not replying on WhatsApp while one time they have already delivered to my house means they’re accessible but on there choosing which is worst service type in medical field. If these locations can’t deliver or put there face on google then why do bother to spend millions and open shops?

Catalina Sanchez
9 years ago
5.0

This Pharmacy is easy to access if you live in barsha, very nice staff

Ahmad Abdulkarim
5 years ago
4.0

Very good the service and very friendly the staff

Tariq Mehmood
2 years ago
5.0

Good service 👍

حووور المرزوقي
4 years ago
5.0

Excellent in terms of service and interaction... and if the item I want isn't available, they order it for me.