PharmacyAl Satwa

Health First Pharmacy 03

3.3(7)
DubaiMed rating 56.7 out of 100, Weak tier
Weak Score

DubaiMed AI Analysis

Health First Pharmacy 03 is a small Al Satwa pharmacy with multiple reviews praising staff friendliness (notably Ms. Crisel) and at least one instance of arranging fast home delivery. Reviews are mixed overall and there is no website or published credentials, with at least one serious complaint about being sold incorrect/extra medication and potential overcharging.

Best For

Local patients seeking a neighborhood pharmacy with personable staff and possible home-delivery, but who should check bills and prescriptions carefully.

Pros

  • Multiple reviewers praise friendly, attentive and accommodating staff (mentions of Ms. Crisel and Ms. Sydney).
  • At least one documented instance of arranging and delivering medication quickly to a patient’s address.

Considerations

  • At least one strong complaint alleging incorrect medication and up-selling/overcharging.
  • No website or available credentials; limited public information about policies, hours, or licensing.

Detected Specialties

Prescription dispensing
Over-the-counter medications
Home delivery of medicines
Retail pharmacy services

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience60
Clinical Quality45
Facilities & Cleanliness50
Access & Convenience60
Value & Transparency30
Trust & Credentials35

Positive, repeated comments about helpful and attentive staff and at least one fast-delivery instance raise patient-experience and access scores, but a clear complaint about incorrect/extra medication and up-selling, plus no website or published credentials, lower clinical quality, value transparency, and trust — yielding a middling overall score.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Photos

Photo of Health First Pharmacy 03
Photo of Health First Pharmacy 03
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Photo of Health First Pharmacy 03
Photo of Health First Pharmacy 03
Photo of Health First Pharmacy 03

Recent Google Reviews

Rejees Choolayil
2 years ago
5.0

Ms. Crisel is indeed an asset to any organization. Due to some technical issues with the service provider, my prescription got rejected multiple times. Ms. Crisel has been so supportive that she assured to deliver medicine to my address after taking up with them again. And she arranged to deliver medicine in less time than she indicated. Moreover, the way interacts with customers.......she is indeed too good.

Muhammad Imran
a year ago
1.0

Health first pharmacy i found it ver good service. Very helpfull staff specially Ms. Sydney very helpful and respected staff in satwa.

saddam khan
a year ago
1.0

If you are a cash customer , better not to go there because they always looks to your pocket and they will try to make a bill as much they can try there best for there sales target , My doctor prescribed me 1 medicine and once I visit to them , they add one more medicine and they said it’s also prescribed , it’s in the formula , which was expense 2 time more then the actual medicine , I purchased and after I show to the doctor , the doctor said it not the one , may be they don’t have that’s why they they give some other medicine , They are playing with patients health giving medicine other than doctor prescribed , I will forward this to the Health department soon

susie mangalus
2 years ago
5.0

The best ever pharmacy ever i had in dubai. Iwill really recommend this 1000%. Thanks for Ms. Crisel she is very helpful and very accommodating thank for this staff really great job . This company is lucky to have a staff like her. Thumbs up guys keep it up god bless👍👍👍👍iwill always come here only

Eric Libatique
a year ago
5.0

Friendly and always attentive staff.