Health First Pharmacy 02 - Nad Al Sheba
DubaiMed AI Analysis
Health First Pharmacy 02 - Nad Al Sheba is a local pharmacy that receives mixed patient feedback: several reviews praise specific pharmacists for helpful counseling, while others report rude WhatsApp responses, delayed/held prescriptions and unexpected closures. The storefront is part of a larger Planet Pharmacy group (corporate site lists phone contact and online shop), but branch-specific operational details and formal credentials are not shown online.
Patients seeking a local pharmacy and pharmacist advice, but who should be cautious about relying on WhatsApp responsiveness or prompt home delivery.
Pros
- •Multiple reviews praise pharmacists (named staff: George and Dr Fadi) for helpful counselling and advice.
- •Listed as part of a larger Planet Pharmacy group with an online shop and corporate contact number.
Considerations
- •Several recent 1-star reviews report poor responsiveness via WhatsApp, delayed/pending medicines and unexpected closures.
- •Branch-specific hours, accreditation details and facility information are not available on the public website.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMixed on-the-ground reviews (both strong praise for individual pharmacists and multiple complaints about delays and poor communication) plus sparse branch-specific information on the website lead to a conservative, below-average overall score emphasizing inconsistent service and limited documented credentials.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Recent Google Reviews
Pathetic service. Kept me waiting for ky prescriptions and once it get approved and all then they say they closed. I am suffering wit hfever and no moweicine yet. Really poor service
Very bad service health first pharmacy 2nD el sheba, the people replying to the whatsapp are rude they kept my medicine pending for 2 days while i am very sick and they asked for location twice and they didn't call until i put a negative comment on google. Not recommended very bad service and they didn't even apologize or feel sorry
Thanks you Dr Fadi and George for you counseling
Special thanks to pharmacist George for his kind help and advices
Good