Health Call Clinic
DubaiMed AI Analysis
Health Call Clinic is a small, DHCC-based outpatient clinic emphasizing rheumatology, psychiatry and counselling with Western-trained, board-certified clinicians. Patient reviews are uniformly positive about clinician communication and caring staff; the website documents credentials and some services, but facility and pricing details are limited.
Patients seeking outpatient rheumatology care (arthritis/joint pain) or psychiatry/counselling from Western-trained clinicians in Dubai Healthcare City.
Pros
- •Strong patient-reported experience: multiple reviews praise Dr. Bassel for listening, clear explanations, and effective treatment.
- •Clear clinician credentials: Western-trained, board-certified doctors listed (DHA-approved; Dr. Darwish and Dr. Indira credentials shown).
- •Convenient access options: phone, WhatsApp, online booking and DHA-approved online consultations.
- •Multilingual team and a location in Dubai Healthcare City (DHCC)
Considerations
- •No published pricing, insurance or billing details on website (no evidence of transparent fees).
- •Limited information about on-site facilities, equipment, or physical clinic capacity beyond being an outpatient setting.
Detected Specialties
Insurance Accepted
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readHigh patient satisfaction and clearly stated clinician credentials (DHA-approved, Western-trained) drive strong scores for experience and trust; moderate access conveniences (online consults, DHCC location) help. Lack of published pricing and limited detail about on-site equipment/facilities keep the facility and value transparency scores conservative.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
Had a great experience at the clinic. All the staff are very kind, accurate, and professional. The service is excellent and everyone is always smiling, which makes you feel comfortable. Special thanks to Dr. Bassel he really takes the time to listen, gives helpful advice, and makes sure you feel well taken care of. Highly recommended
I’m truly grateful to Dr. Bassel Darwish for his exceptional care and professionalism. He takes the time to listen with patience, explains everything clearly, and always makes you feel comfortable and respected. His kindness, knowledge, and genuine concern for his patients really stand out. I feel very fortunate to have been treated by him and would highly recommend him to anyone seeking a doctor who truly cares.
I would like to thank Dr. Bassel, he was kind, patient, and attentive, taking the time to listen and explain everything clearly. It truly made me feel comfortable and cared for. The staff were equally amazing, always welcoming with warm smiles, they are friendly and creating a comfortable and positive atmosphere. Thank you,
Health Call provides exceptional service to those in need. The nursing staff are not only incredibly knowledgeable but also so kind and caring. The office is warm and welcoming, and they make you feel like family. For myself, personally, Dr. Darwish has been a life saver. Not only does he honestly care about my well being, but he is also at the forefront of research and the advent of new medications that can ease pain. That family feel extends to not have to wait weeks to see the doctor, as appointments are always available, a rarity for some other practices, but also both the nursing staff and the doctor are available via WhatsApp and email, allowing followups and health care from the comfort of my own home if necessary. I know I will always be heard, be seen, and be taken care of at Health Call. If you are looking for a rheumatologist in Dubai, I can unequivocally say that Dr. Darwish and his team are the best, no need to look any further.
I am visiting Dr. Darwish for past 4 years, and I couldn't be more grateful for the treatment I have received. He always takes time to listen to my concerns I never feel rushed during appointments. I am able to enjoy my daily activities with his plan of medication for me. I highly recommend Dr Darwish for people with arthritis or joint pains. Thanks Mona