Fidelity Fitness Club

Having trained here for two years, I can confidently say this gym has some of the best vibes in the city. The PTs are experts in their field, and the JLT view during a workout is a major plus. The equipment is solid, though a few upgrades would take it to the next level. What really sets this place apart is the service—Wilson and the rest of the reception team are incredibly welcoming from the moment you walk in. Between the pool, the sauna, and the clean, spacious lockers, it’s a top-tier fitness destination. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Fantastic gym, the environment is perfectly balanced between not being too humid or too dry. The equipment is well-maintained and consistently appears brand new. The lounge area is nice as well; it’s quite roomy. The reception staff is excellent; they are friendly and always willing to assist with any inquiries. The coach is also impressive, as he consistently checks to ensure that everyone’s posture is correct.

I’ve been a member on and off since 2022, and this gym is where my weight loss journey began. Overall It’s an okay gym with strong classes, good equipment, and clean facilities. However, it feels very corporate and tightly managed. A more relaxed and human atmosphere, along with better coach retention, would make a big difference. I renewed mainly for a coach who left shortly after, so I don’t see myself renewing again once my current membership ends. Classes and coaches: The biggest positive is the wide range of classes running between 6–8 pm, which I enjoy. I liked Haossam’s classes in 2023, and I still enjoy Linda’s cycling classes and John’s BodyPump classes. My main issue is the constant rotation of coaches, which makes it hard to stay consistent. Gym and facilities: I preferred the weightlifting area before the 2025 renovation. It felt more open and energetic. After the renovation, it feels darker and more like an office, and the colors and energy are gone. On the positive side, the showers and sauna after the renovation are good. The gym is clean, and they provide clean towels. They used to provide face towels as well, which was a very nice touch that has unfortunately been removed. Equipment: The equipment quality is among the top. Machines and weights are high quality and well maintained. Personal training: I had a great experience with Coach Peter and even renewed my membership mainly because of him. Unfortunately, shortly after renewing, I was told he had left the gym. This constant rotation of personal trainers is disappointing. Staff and management: Front desk staff, sales team, cleaners, and maintenance staff are all friendly and fun. However, one member of the management had a negative, overly bossy attitude, which stood out. Music and vibe: The music and energy in the classes are motivating. The weightlifting area, however, feels draining, especially after the renovation, due to the darker design and lack of color. Crowd levels: It does get a bit crowded after work, especially on Mondays and Tuesdays, but compared to other gyms, it’s still manageable Value for money: Overall, the gym is good, but it is a bit overpriced especially after the 2025 renovations for what you get.

A great gym for everyday workouts—clean, well-maintained, and with beautiful views overlooking JLT. Truly happy with the helpful staff as well. Honestly, one of the best gyms you’ll find in the area.

I had a great experience at the gym, and I’d especially like to commend Janine, the receptionist, for her outstanding service. From the moment I walked in, she was welcoming, professional, and very attentive. She handled all my inquiries efficiently and made the check-in process smooth and stress-free. Janine consistently maintains a positive attitude and creates a friendly atmosphere that makes members feel comfortable and valued. Her excellent communication skills and willingness to help truly stand out. She is a great asset to the fitness club, and her dedication to providing top-notch customer service does not go unnoticed. Highly appreciated and recommended!