Dr.Ismail Medical Centre Sonapur (Muhaisnah)
DubaiMed AI Analysis
Review reliability caution
Some signals suggest this place's reviews may not be fully genuine, so we've adjusted its DubaiMed Rating accordingly:
- Several reviews use near-identical wording
Multiple recent patient reviews consistently report poor experiences with rude reception staff, long waits, and doctors who do not listen or provide effective treatment. There is no website or visible credentials to evaluate clinical standards or facilities, so evidence about quality beyond patient complaints is limited.
Individuals seeking basic, local walk-in primary care in Muhaisnah who are prepared for reported poor customer service and variable clinical care.
Pros
- •Some reviewers specifically praised the doctor and nursing team, indicating clinicians are present on site.
- •Located in Muhaisanah and appears to serve the local/labor population (consistent reviewer base).
Considerations
- •Repeated complaints about rude or dismissive front-desk/reception staff.
- •Multiple reports that physicians did not listen, offered ineffective/short prescriptions, and poor communication.
- •Reports of long waits and slow service flow.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzedConsistently negative patient reviews about staff rudeness, poor communication, ineffective treatment, and long waits drove down patient experience and trust; lack of website or visible credentials prevents higher scores for facilities, transparency, or verified clinical quality.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Extremely bad experience. This is a hospital, and patients are human beings not animals. At least show some basic humanity. From reception to the doctor, the behavior was unacceptable. The doctor didn’t even listen to my condition. This kind of attitude is shameful. 🙏
Their condition is very bad, it takes a long time, just to take the cereal and I have taken the treatment, after 7 days of taking the medicine, the same problem, and they prescribe a very small amount of medicine, which is for 5/7 days, if they want, they can give the medicine for a few more days but they don't do that,😥😓😓😓😓😭😭
Yesterday at night I'm sick so I visit your clinic your receptionist staff behavior is too much bad he do no how to talk with someone. Really your cleak - Receptionist showing to much attuited he is showing he is the owner. Kindly I request to ask to your receptionist change your behavior. Your oveeteam is too much good like your doctor and nursing staff... Your receptionist staff to much bad 👎 Please change your receptionist staff both | Evening time receptionist... Thank You 😊
i visit this clinic 2 time but your clinic Recipes staff behaved is not good he don't know how to talk with the any customers too much bad behaved. kindly ask to your clinic staff speicaly your front desk staff change your behaved plese. The worst service I have ever experienced I goes two times and have two different problems but they give me some medicine they don’t even listen you problem one lady doctor I don’t know the name but she seat faraway from you what is this please improve that service there most of people is labor and there health is very important because they are the only source of income for their families even animals doctors treat animals with respect .
The worst service I have ever experienced I goes two times and have two different problems but they give me some medicine they don’t even listen you problem one lady doctor I don’t know the name but she seat faraway from you what is this please improve that service there most of people is labor and there health is very important because they are the only source of income for their families even animals doctors treat animals with respect .