Cabello Lounge
DubaiMed AI Analysis
Cabello Lounge positions itself as a luxury salon & spa with multiple Dubai branches and services for men, women and children, but recent customer reviews show frequent complaints about unfriendly staff, poor beard shaves (including bleeding), and perceived high prices. Website marketing is strong, but evidence of consistent service quality and professional credentials is limited.
Clients looking for a full-service salon experience (hair, beard, kids cuts, spa) in Dubai who value a branded/luxury setting but should be cautious about staff consistency.
Pros
- •Multiple branches listed (Downtown, Uptown Mirdiff, City Center Mirdiff, Jumeirah Park) — suggests local accessibility
- •Offers a full range of services for men, women and children (haircuts, grooming, spa/skin treatments) as per website
- •Website emphasizes a premium, hygienic experience and conveniences like online 'Book Now' and an on-site coffee bar
Considerations
- •Several recent 1-star reviews cite rude/unfriendly staff and poor customer service
- •Multiple complaints of poor beard shaves, uneven cuts and even bleeding — signals inconsistent technical quality and safety concerns
- •Multiple reviewers call pricing expensive or overcharged
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readRecent customer reviews repeatedly report poor customer service, technical mistakes and safety issues (bleeding shaves) and complaints about high prices, which strongly lower the score; the website's premium positioning and multiple branches provide some positive context but do not offset the negative service and quality signals.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Recent Google Reviews
This has to one of the most unfriendly saloon we have ever been too. 1st of all super expensive charging 79 bucks for child cutting that is ok but the barber had no smile on their face and cutting hair like they are doing charity. If you are paying this much you should expect a good customer experience but it was completely opposite. Sorry but I would not recommend them due to their poor customer service.
Highly recommended. Comfortable and authentic, hygiene clean and every staff has their own style of gratitude which makes it feel delightful 🫰🏻
Was more focused on talking to me than making sure he did his job. When doing my beard didn’t straighten it and make sure he cut it evenly, just cut freehand and has left me with a wonky beard now. First time going there, 75dhs plus 70dhs for the beard. Haircut is fine and I will be going back in the morning to ask them to fix the beard and will update.
Had the worst beard shave ever. My entire face is bleeding like I was wrestling with a cat. The service was super rushed, un-experienced and many spots are still un-done. Highly not recommended.
Very poor service and very expensive saloon charging over price every service barber hygiene is poorest he talking to me while cutting hair I feel vomit because of smell he throwing on me never recommended to go even for a small service you will definitely regret visiting them