PharmacyBurj Khalifa

Boots

4.7(12)
DubaiMed rating 75.9 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

Boots at Dubai Mall appears to be a well-run retail pharmacy with consistently positive customer reviews praising helpful staff, a neat organized store and pleasant ambience. The website shows extended hours, click & collect and home delivery, but there is limited clinical or credential information on medical qualifications or pricing transparency.

Best For

Customers seeking a well-stocked pharmacy, beauty/wellness products and friendly, quick in-store service in Dubai Mall.

Pros

  • Multiple reviews praise friendly, professional and helpful staff (named staff like Emmanuela and Rose).
  • Clean, well organized store and pleasant shopping ambience reported by customers.
  • Long opening hours plus services listed on the website: pharmacy, skin care consultation, wellness advice, home delivery and click & collect.

Considerations

  • No specific clinical credentials, pharmacist qualifications or accreditations shown in the available evidence.
  • No pricing, insurance or billing transparency information visible on site or in reviews.
  • Evidence is mainly customer-service focused; little information on clinical outcomes or advanced medical services.

Detected Specialties

Retail pharmacy (prescription dispensing)
Skin care consultation
Wellness advice and supplements
Home delivery and click & collect for pharmacy/beauty products

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed · website read
Patient Experience85
Clinical Quality50
Facilities & Cleanliness75
Access & Convenience80
Value & Transparency50
Trust & Credentials50

High marks for patient/customer experience and convenience based on multiple positive reviews and website-listed services/hours; lower scores for clinical quality, trust credentials and price transparency because there is little or no evidence of professional qualifications, accreditations or billing details.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Photos

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Recent Google Reviews

kamta boris
6 months ago
5.0

It was a great experience thks so much Emmanuela , I will surely comeback

chaichai timbol
7 months ago
5.0

Our family passed by in one Boots pharmacy near to ice rink, we are highly satisfied with their customer service from Pharmacists to staffs. They are very kind and work professionally.

Kopila Rasaili
6 months ago
5.0

Emamanuela and Rose very helpful amazing people worth having in the company 👍👍👍👍👍

Diya Ale
6 months ago
5.0

It’s really a good place with great ambiance with peace environment n enjoying while shopping 🛍️🥰🥰

Beautiful Eyes
7 months ago
5.0

welcoming staffs neat store well organized. Worth revisiting 💞