Spa & WellnessAl Barsha South Fourth

Black Star SPA

3.6(10)
DubaiMed rating 54.1 out of 100, Weak tier
Weak Score

DubaiMed AI Analysis

Evidence is limited and mixed: a few reviewers praise knowledgeable staff, relaxing massages and a pleasant ambiance, but several recent complaints describe poor Moroccan-bath experiences, short/unfinished treatments and feeling overcharged. There is no website or published credentials to corroborate quality or pricing, so reliability appears inconsistent.

Best For

People seeking massages or unique spa/beauty treatments who are willing to accept inconsistent service quality.

Pros

  • Several reviewers report skilled, knowledgeable staff and relaxing massages.
  • Some guests describe a serene, elegant ambiance and effective, long-lasting results.
  • Offers distinctive/innovative beauty and spa services (per positive reviews).

Considerations

  • Multiple complaints of poor Moroccan bath experience (cold, like a home shower) and incomplete treatments.
  • At least one report of paying for a 1-hour massage but receiving only ~20 minutes.
  • No website or published credentials/pricing visible in the evidence.

Detected Specialties

Massage therapy
Moroccan bath / hammam
Beauty / aesthetic spa treatments
General spa & wellness body treatments

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience45
Clinical Quality45
Facilities & Cleanliness40
Access & Convenience50
Value & Transparency30
Trust & Credentials20

Mixed reviews with some positive reports of staff skill and ambiance are offset by multiple strong complaints about service quality, incomplete treatments, and pricing issues; lack of website or credentials further reduces trust and overall reliability.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Recent Google Reviews

Angel
a year ago
1.0

Moroccan bath was not good , I payed for 1 hour massage and got 20 mins and was told it was finished , the therapist was nice but I wouldn’t ever go back . I think the massage center is ment for men only but can’t be advertised that way if you get what I mean .

محمد احمد
a year ago
5.0

This place offers unique and cutting-edge services that are truly one-of-a-kind. The staff is incredibly knowledgeable and skilled in their craft, making you feel at ease during your visit. The results of the treatments are exceptional and long-lasting, leaving you feeling rejuvenated and glowing. The ambiance of the establishment is serene and elegant, adding to the overall experience. Overall, a fantastic destination for anyone looking to try out new and innovative beauty treatments.

Esra Demiral
8 months ago
1.0

Very Very bad.

Ikram Elhamdi
2 years ago
1.0

It was so cold in the beginning It’s just like you are taking shower at home I paid 255 Aed for nothing It’s not Moroccan bath at all

Jiruchaya Sonhoom
2 years ago
5.0

Good massage Im so relaxed 😌 thank u