Aster Pharmacy - Wasl Village (179)
DubaiMed AI Analysis
Aster Pharmacy - Wasl Village appears to be a well-stocked neighborhood pharmacy with several reviewers praising knowledgeable, named staff and the chain’s online/home-delivery services. However, there are multiple complaints about inconsistent customer service (long waits, rudeness) and at least one allegation of pushy upselling for pediatric medication, so experiences may vary.
Patients seeking a full-service neighborhood pharmacy with online/home-delivery and pharmacist advice, but who should be cautious about variable customer-service experiences.
Pros
- •Multiple reviewers praise knowledgeable and helpful pharmacists (e.g., Ms. Aparna, Ms. Bushra, Mr. Shaheer).
- •Large, spacious store with a wide variety of medicines, supplements and skincare products.
- •Backed by Aster Pharmacy network offering online ordering and home delivery services.
Considerations
- •Inconsistent customer service — reviews include reports of rudeness and poor wait handling.
- •At least one report of staff recommending unnecessary additional medication (pushy upselling).
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readOverall positive signals from multiple reviewers about staff competence and a well-stocked, spacious pharmacy plus chain-level online/home-delivery services lifted the score; recurring complaints about rude service, poor wait handling and one report of upselling lowered patient-experience and value transparency, keeping the overall rating moderate rather than high.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Today’s morning when I went there to look for deworming medicine, the attendant told me to buy double dose of it and include probiotics along with that. When I told her that I have given this medicine to my baby before and doctor has suggested only 1 dose. Then she started arguing that doctor doesn’t know. That’s why she is suggesting double dose with probiotics. Guys don’t fall for this ladies suggestion. She is only interested in selling her medicine and have zero interest in babies well being. Sell your medicine but not at the cost of kids health atleast.
Staffs are good and providing best service especially mr shaheer , providing good product knowledge
The pharmacy is quite big n spacious, and obviously has lot of medicines. The staffs are very knowledgeable ,helpful n polite too 👍Would like to specially mention about one staff Ms. Bushra…she was really very helpful
Very nice pharmacy with wide variety of supplement and skincare items. Really appreciate Ms. Aparna (pharmacist) for her guidance. She is very knowledgeable and kind.
Worst customer service standards, I came on 04.01.2026 around 11:15, the lady was helping one customer and im waiting for my turn, while im waiting someone else came, so after she finished with the first customer she started with the customer that came after me and she knows that I was waiting for long time so I just left to other pharmacy that respects people's time. If you value your time you better go to other place, and for Aster management if you care about your customers please spare some time to address this rude behavior.