Aster Pharmacy - Souq Al Wasl, Naif, Deira (Asma)
DubaiMed AI Analysis
Aster Pharmacy - Souq Al Wasl is a neighborhood branch of the Aster chain with generally positive customer feedback about helpful and friendly staff and offers services like home delivery and an online pharmacy. Evidence is limited to a few reviews and corporate website content; there are praises for staff but also isolated complaints about insurance coordination and rescheduling.
Patients seeking a neighborhood pharmacy for prescriptions, over‑the‑counter products and home delivery with friendly staff support.
Pros
- •Multiple reviews praise friendly, helpful staff (named staff: Syed/Qadar).
- •High overall Google rating (4.6/5 across 122 reviews) indicating generally positive reputation.
- •Website-supported services include home delivery, online pharmacy, health advisory and appointment/video consultation options.
Considerations
- •At least one review reports poor coordination on insurance-backed home delivery and forced branch transfers.
- •One reviewer noted repeated rescheduling due to product shortages.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readPositive customer comments about staff and a strong chain-level presence (home delivery, online services) raise the rating, but isolated reports of insurance/coordination failures, stock/rescheduling issues and limited branch-specific evidence about facilities or formal credentials keep the score moderate.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Very bad experience with Aster Pharmacy. They confirmed home delivery with insurance, then cancelled it at night and sent me to another branch. When I went there, they said insurance couldn’t be processed because it was already approved at the first branch. Poor coordination and very disappointing service.
Best pharmacy and the staff is very friendly and nice specially Syed qadir is very helpful
It was excellent experience all staff very co operative
For shortages aster Pharmacy staff rescheduled so many times
Very good service specially MR.Qadar is very supportive and passionate towards his work. Excellent supportive staff.