Aster Pharmacy - DIP 1, Green Community Village (171)
DubaiMed AI Analysis
Aster Pharmacy - DIP 1 appears to be a well-run neighborhood pharmacy with several reviews praising friendly, helpful pharmacists, cleanliness, and organized service. The chain's website advertises online ordering, home delivery and digital services, but there is at least one serious customer complaint about an expired product and refund refusal, so evidence about returns/pricing transparency is mixed.
Patients seeking a local pharmacy for prescriptions, pharmacist advice, and convenient online/home delivery services.
Pros
- •Multiple reviews praise specific pharmacists for friendly, thorough service and medication explanations
- •Clean, well-organized store layout noted by reviewers
- •Part of the Aster DM Healthcare pharmacy chain with online pharmacy, home delivery and digital services advertised
Considerations
- •At least one report of an expired product being sold and refusal to refund or accept responsibility
- •Entry/parking can be tricky for newcomers despite on-site parking
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMostly positive reviewer reports of helpful, knowledgeable staff and a clean, organized store plus chain-level services raise the score, but a documented incident selling an expired product and a refund dispute, along with limited explicit credentialing on the location page, limit higher ratings.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
We bought a serum from here and it's expired. When we tried to exchange it, no one there took responsibility. The customer service is the worst. It's a waste of time. They said they can't return of money and they don't have any options
I wanted to take a moment to share my recent experience at your pharmacy. I was very impressed with the level of service provided by your staff. Everyone was friendly and eager to assist, which made my visit enjoyable. The pharmacy was clean and well-organized, making it easy to navigate. I particularly appreciated the thoroughness with which my prescription was filled. The pharmacist took the time to explain the medication and answered all my questions, which made me feel confident in my treatment plan. Overall, I had a positive experience at Aster Pharmacy and would highly recommend your services to others in the community. Thank you for your dedication to customer service and health care.
My experience at this pharmacy was the best among all the pharmacies I've been to in dubai...the pharmacists (AHMED, JIBIN & ASHRAF) helped me with my prescription and were very nice to me.
Located next to Aster Clinic, parking is available on-site. However, for newcomers, finding the correct entry by car can be a bit tricky without guidance from a map or directions
Excellent Customer Service; Very welcoming specially Ms. Elvie, Mr. Jibin, etc. Highly recommended.