Aster Pharmacy - Al Twar 2 (Medicom 11)
DubaiMed AI Analysis
Aster Pharmacy - Al Twar 2 appears to be a well-rated neighbourhood pharmacy with multiple reviews praising friendly, attentive staff and short wait times. It is part of the Aster Pharmacy chain offering online ordering, home delivery and appointment/video consultation options, though there is one recent complaint about rude staff and limited branch-specific facility or accreditation detail.
Patients seeking a convenient neighbourhood pharmacy with knowledgeable staff, online ordering and home delivery.
Pros
- •Multiple recent reviews praise knowledgeable, caring pharmacists and clear medication/skincare advice.
- •Short waiting times and several comments noting reasonable prices compared with nearby pharmacies.
- •Backed by the Aster Pharmacy / Aster DM Healthcare network with online pharmacy and home delivery options.
Considerations
- •At least one recent report of rude or inattentive staff at this branch, suggesting occasional service inconsistency.
- •No branch-level information provided about facility cleanliness, equipment, or specific accreditations.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readHigh marks for consistent positive patient reviews, helpful pharmacists, reasonable prices and chain-level online/home-delivery services; score tempered by an isolated but serious complaint about staff behavior and limited branch-specific evidence on facilities or formal accreditations.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Doctors & Specialists
Photos
Recent Google Reviews
I had an excellent experience at Aster Pharmacy thanks to Dr. Esraa. She was very professional, friendly, and attentive throughout my visit. She took the time to understand my concerns and provided clear, helpful advice. Her knowledge and genuine care made me feel confident and well supported. Outstanding customer service and a great example of patient-centered care. Highly recommend Dr. Esraa and the team at Aster Pharmacy.
My experience with the pharmacy was excellent. Dr. Israa is a very helpful, kind, and takes the time to clearly explain everything related to medications and skincare products. Truly outstanding service and a very professional approach.
I had a bad experience with Aster pharmacy al Twar here's what happened. The pharmacists there are rude inconsiderate like they don't like to serve people, specially the lady pharmacist which I asked her to connect me with there wifi to check the prescription in my files and she said rudely we don't have though I know many aster pharmacies they offer free wifi. She leaves the shop to chat with restaurant guys next to her and neglect people. Don't go there or you'll face unpleasant experience now I go to life pharmacy. I wish theres less than a star to rate them. Thank you all.
Good experience overall. Waiting time was short and the team was friendly. Prices are reasonable compared to other pharmacies nearby.
I visited pharmacy today morning Staff are very nice They guided me and helped me Thanks team Highly recommend