Aster Pharmacy - Al Rigga Road, Deira (Rashid)
DubaiMed AI Analysis
Aster Pharmacy - Al Rigga Road is a small Aster branch in Deira with consistently positive patient reviews praising friendly, knowledgeable staff and helpful insurance support. The Aster chain website also advertises online ordering and home delivery, though one review reports a missed delivery; formal accreditation or pricing details are not shown in the provided evidence.
Patients needing prompt prescription service, insurance help, or local medicine delivery in Deira.
Pros
- •Multiple reviews highlight very friendly, attentive and knowledgeable pharmacists/staff (named individuals praised).
- •Staff actively assist with insurance approvals and prescription queries.
- •Chain-level services advertised: online pharmacy, home delivery, and health/advisory resources.
- •Clean, well-organized small store with seating and pleasant smell reported.
Considerations
- •One review reports a missed delivery and lack of proactive communication.
- •Premises described as 'tiny' which may limit space/comfort.
- •No explicit accreditation, licensing details, or transparent pricing information visible in provided materials.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readStrong, consistent positive patient reviews for staff friendliness and insurance support raise the score; chain-level services (online ordering, home delivery) add convenience. The score is moderated by a reported delivery failure, small premises, and lack of explicit accreditation or pricing details in the provided evidence.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
I had a really great experience at this pharmacy, and what stood out the most was their excellent customer service. From the moment I walked in, the staff were welcoming, attentive, and genuinely willing to help. Everything felt well-organized, and I didn’t have to wait long to get assistance. I especially want to highlight the store manager, Mr. Anop, who went above and beyond to ensure I had a smooth and pleasant experience. He was professional, knowledgeable, and took the time to answer all my questions without making me feel rushed. It’s rare to come across someone who is both efficient and truly customer-focused. Thanks to the team—and especially Anop—I left feeling confident and well taken care of. I would definitely recommend this pharmacy to anyone looking for reliable service and a friendly, supportive environment.
Might be Girl pharmacist have a lot of works to do from call center to delivery and cashiers also approval from insurance .So She forgot. She told they will deliver the medicine but unfortunately they didn't. I received approval from insurance but still not delivered the pending medicine. Might Supplier didn't came on that day. The mistake was they didn't inform me Icould find ways. I already told them i alot of errands. This only awareness for everyone specifically if they need to take medication on time.
To: Mr Ajmal and Mr. Stalin Thank you very much for the assistance on requesting MULTIPLE times on getting my medicines approved for insurance. Thus, it was really approved. 🥰 To Ms Johana: Thank you for taking time to accommodate my questions while waiting for the approval. 😊 Thus, I am beyond grateful for the help of this team and the first pharmacy that I had an experience like this. ☺️ Thank you for doing this extra mile for us as your customers & patients. ☺️
It’s very rare to be greeted at a pharmacy with a smile moment you entered and I experienced it today through Ms. Sindhu. Who is not just really helpful and patient following up my prescription insurance approval. She made my bad day to a good one by helping me through the process of getting my meds approved (hopefully) haha! As we are also waiting for the approval while Im writing this review. The seats available in this tiny pharmacy helps someone like me on my “waiting” time. The pharmacy smells good when I entered which I really like. Thanks Ms. Sindhu. Also I would like to extend my gratitude to Ms. Sanah last Nov.10 whos also helpful that night. Overall, I like this pharmacy, staffs are warm and accommodating. Thank you ❤️❤️❤️❤️⭐️ 🌟 #AsterPharmacyAlRiggaBranch near Ibis Hotel
Highly recommend Ms Leen! She's an amazing pharmacist who's super knowledgeable and patient. She takes the time to explain everything and makes sure you feel comfortable. 5 stars from me ⭐️