Aster Pharmacy - Al Razi Bldg. 64, Dubai Healthcare City (100)
DubaiMed AI Analysis
Aster Pharmacy – Al Razi (Dubai Healthcare City) is a well-rated neighborhood pharmacy with multiple positive patient reports of friendly, knowledgeable staff, quick service and home-delivery/online options. Evidence is mostly positive but limited; one review reports an insurance-authorization delay, and the website provides chain-level credibility but few site-specific credentials.
Patients and travelers needing prescriptions, OTC medications, quick pharmacy advice, or home delivery in Dubai Healthcare City.
Pros
- •Multiple reviews praise friendly, knowledgeable and helpful pharmacists and personalised service (including device replacement).
- •Reviews and website indicate a clean, organised store with a wide range of products and home delivery/online options.
- •Part of the Aster Pharmacy/Aster DM Healthcare network, suggesting established retail pharmacy infrastructure.
Considerations
- •One documented incident of poor handling of insurance authorisation causing delays and confusion.
- •No site-specific accreditations or detailed staff credentials shown in the provided website content.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMostly strong patient reviews (friendly, helpful staff, clean store, device replacement) and chain-level support raised the score; a documented insurance-handling failure and limited site-specific credentialing kept the rating from being higher.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Great personalized experience with Aster Pharmacy. They supplied me with all the meds i required and even went above and beyond to make sure i receive them promptly. Also had purchased a blood pressure monitor from them which had some issues and they immediately replaced it with a new one. Super grateful for the amazing service!
Aster Pharmacy in Al Razi building 64 is one of a kind. Very clean, very organised and full of whatever a person would look for. Pharmacist Dr. (Night shift) is more than efficient. Knowledgeable, helpful & very friendly. I am 100% recommending this creadible & trustworthy Pharmacy.
Unprofessional, Medical insurance approved the medication, however I was asked to wait multiple times as staff said it was “not approved,” despite showing the insurance app clearly stating the approved price. This caused unnecessary delay and confusion.
Rose is very amazing pharmacist she's very approachable and also the nepali guy his always smiling and very energetic!
Such friendly staff, I had an irritating rash on my neck while traveling, and came into the pharmacy to speak with the staff. They provided me some great recommendations, and were so knowledgeable! I just appreciated how kind and patient they were with me, and felt they really wanted to help. Highly recommend this pharmacy and their amazing staff, thank you team!