PharmacyMadinat Al Mataar

Al Shifa Pharmacy DWC, Dubai South

4.6(84)
DubaiMed rating 69.5 out of 100, Fair tier
Fair Score

DubaiMed AI Analysis

Local Dubai South pharmacy with multiple patient reviews praising knowledgeable, caring staff and very fast delivery in some cases. Reviews are mixed: several customers report excellent personal service and quick deliveries, while others report repeated stock problems and slow or unreliable delivery; no website or formal credential information is available.

Best For

Patients near Dubai South who want a local pharmacy with personalized service and potential fast delivery, but who should be cautious about stock or delivery reliability.

Pros

  • Multiple reviews note helpful, knowledgeable pharmacists who provide clear guidance
  • Several reviewers report very fast and efficient delivery service
  • Staff appear personable and attentive based on names and descriptions in reviews

Considerations

  • Several reviews report inconsistent stock availability and long delivery delays (up to days)
  • No website or published credentials were available in the evidence provided

Detected Specialties

Prescription medication dispensing
Medicine delivery / home delivery
Over-the-counter medications and patient counselling

This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.

Score Breakdown

5 reviews analyzed
Patient Experience70
Clinical Quality65
Facilities & Cleanliness50
Access & Convenience60
Value & Transparency50
Trust & Credentials40

Positive reports of knowledgeable, caring staff and very fast deliveries lifted scores, but repeated complaints about stock shortages and inconsistent delivery performance plus absence of website or credential information kept the rating moderate.

What the DubaiMed rating means

The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:

  • Strong (80–100)Consistently high-quality signals across reviews, facilities, and credentials.

  • Fair (60–79)Solid overall, with some mixed or limited signals worth reviewing.

  • Weak (Below 60)Weaker or inconsistent signals — check the reviews and details closely.

Photos

Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South
Photo of Al Shifa Pharmacy DWC, Dubai South

Recent Google Reviews

miskolczi monika
2 months ago
5.0

I had a great experience with this pharmacy. Mohammed Suhayil was extremely helpful in finding a solution to get my medication on time. He was knowledgeable about different options and guided me clearly through what would work best. The delivery to our place was fast and very efficient, which made a big difference. Really appreciate the level of service and support. Highly recommended.

Sasha Fernandez
8 months ago
5.0

Amazing pharmacy, Rehan the pharmacist was extremely kind and helpful, asking enough questions to understand my symptoms, genuinely felt like they cared about me and I highly recommend this to be your number 1 pharmacy! Visit them if you need fast service with people that care about your wellness. The gentleman Neeraj who delivered was on time, I ordered and within 5 mins I received the medication! Fast delivery! Thank you Rehan and Neeraj 🙂

Instagrameventdxb Instagram
3 years ago
1.0

I recently had an experience with Al Shifa Pharmacy, and I must say that their delivery service left much to be desired. Despite living just 3 minutes away, it took them a whopping 1 hour to deliver a simple blister pack. This delay was highly inconvenient, and I eventually had to cancel the delivery altogether. I was disappointed with the poor efficiency of their delivery service and hope they can improve in this aspect.

Gehan Michael
a year ago
1.0

So far, the experience with this pharmacy hasn't been great. Whenever the doctor provides a prescription, it's never available in this pharmacy. They can fetch the missing medication but take up to 2 or 3 days to deliver the medicine, which i think is ridiculous. This has happened to me numerous times. I'm not sure what's going on.

Mira MRB
4 years ago
5.0

Due to my work, I use the pharmacy often and can say only positive review about it, stuff very helpful, with a great med knowledge (trust me not all pharmacies has that), products are always available, if not will be delivered next day, very easy going relation of the stuff.